Windows 10: pcfix247.com Scam???

I think I was scammed and I bought it! Today I received a pop-up telling me not to shut down my computer and call Microsoft, 1-888-855-9929 immediately for support. I called the number and the tech said I had not updated my windows 10 and had never "cleaned" up my computer, since I bought it. He called up a site, CSRSS.exec. on my computer,and told me it was a Trojan that was running in the background. He showed me personal information it had gathered. He asked me if I would like to update Windows 10 and clean these sites off my computer. Of course I said yes,not having a lot of computer tech knowledge. He directed me to pcfix247.com. after I paid them by credit card. They ran various programs for 30 minutes,cleaning up. my computer. They gave me a tech support number, 1888-855-9929, which I can access anytime for support. Also, a customer Service number, 1(888)8773426. So was I the one that got taken to the cleaners?

:)

 

Scam Alert

Suggest reading/watching:.

• Beware of Phony Tech Support Scams
• Protect yourself from tech support scams

 

security scam?

Yes. That's a scam which is going on since many many years.

Suggestion to read:

• Beware of Phony Emails & Tech Support Scams

• https://www.microsoft.com/en-us/wdsi/threats/support-scams

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

 

scam alert possibly??

Yes, that's an ongoing scam.

Suggest to read/view:

• Protect yourself from tech support scams
• Beware of Phony Tech Support Scams