Windows 10: PDL error

Documents from Windows were printing fine. Then today I get a PDL error on my printer when trying to print from Word. I can print from Snip, from Photoshop, but not Word. I can scan to a PDF. This is CRAZY because it ONLY has to do with Windows.


I've updated the firmware on my printer. I've updated the drivers, I've cleared the Spooling in Services a gajillion times, I've rebooted, I've rebooted the printer. I've removed the printer and reloaded it. I am at a total loss as to what to do.


Please help!

:)

 

needs help how to print pdl file to HP printer?

Hi there, how print PDL file to hp printer.

 

needs help how to print pdl file to HP printer?

Hi coradavis1

Do you mean a PDL (Pearl Data Language File) or a PDF file?

Are you able to open that file on your PC, and if so, what difficulty or error are you getting when you try to print that file?

What is the exact Model No. of your HP Printer?

 

Error: No work available to process

Hmm. Either it's put out errors and WCG is limiting the work units available, or the project list may not be set to supply other WU when one runs out. (if the problem lies here and not on your end)

On the options to your left, if you go into Results Status, select the computer from Device Name and then look through results see if either they were returned late, errors or any other kind of issue that would stop the servers supplying WU from that perspective.

If there are no errors then it's maybe down to your project list. So selecting Device Manager from the left menu and then clicking on the profile assigned to that computer and make sure that it's assigned to receive WU for other projects if they run out.

At least those steps will rule out problems from the WCG end.