Windows 10: Performance issues when connected to power

I am having this weird situation where, when I connect my laptop to power the performance drops down significantly.Games like Horizon 4 which work absolutely fine on battery, start lagging as soon as I connect it to power the car turns/accelerates seconds after I press the keys.

Other normal tasks seem to work fine, browsing, Netflix etc.

I just reset my Laptop yesterday hoping that it would solve the issue but it didn't. Also Ihave enabled high performance mode and game mode.

None of this seems to work.


I am attaching a screenshot of my performance monitor report which ran when I connected my laptop to power.

The PC was completely idle and no apps were running in the background when I started the test.

Everything works fine on battery the problem only kicks in when I connect it to the external power brick.






:)

 

Issues with the performance and the connectivity in Windows 10

Hi Krishna,

Please answer the below questions to assist you better.

1. When you say “connectivity” what is the exact issue you are facing?

2. Did you make any changes in the settings of the system prior to this issue?

As you say that the system is slow and the file explorer doesn't responds well i suggest you to perform the System Maintenance troubleshooter which improves the performance of the computer. Follow the below methods and check if it helps.

Method 1: Run the System Maintenance troubleshooter

Please follow the steps to run System Maintenance troubleshooter on the computer:

• Type “Control Panel” on the search box.
• Click on Troubleshooting.
• Click on View all option on the left side of the Windows.
• Click on System Maintenance option.
• Click on Next and follow the onscreen instructions to troubleshoot the issue.
• Check if it has improved the performance.

If you are facing issues with the connectivity I suggest you to refer the Microsoft article and perform all the troubleshooting steps and check if it helps.

Fix network connection issues

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Hope this helps in issues with the performance of the computer and the connectivity.
Please do let us know if you need further assistance, we’ll be glad to assist you.

 

power issue

Hello,

Most of the time, this issue is caused by external devices that are possibly keeping the PC active which then results in the screen/display not turning off even after you've set the power settings. Try disconnecting any external devices, usually gaming devices,
and check if the issue persists.

We also suggest running the Power troubleshooter to automatically troubleshoot any power issue. Just follow the steps below:

• Click on Search/Cortana, and then type Troubleshooting.
  
• Click on Troubleshooting.
  
• Click on System and Security.
  
• Click on Power.

Let us know if that worked out for you.

 

Windows 10 power issue

Hi Adithyaram,

Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps bellow and check if it helps

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website. Both Display
driver and Audio drivers.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help