Windows 10: Performance Problem That Has Me Totally Stumped

Discus and support Performance Problem That Has Me Totally Stumped in Windows 10 Support to solve the problem; I have a strange and difficult (for me) problem to figure out. I have a user whose machine appears to have a performance problem. Every few days the... Discussion in 'Windows 10 Support' started by js0873, Sep 8, 2019.

  1. js0873 Win User

    Performance Problem That Has Me Totally Stumped


    I have a strange and difficult (for me) problem to figure out. I have a user whose machine appears to have a performance problem. Every few days the mouse movement will get herky-jerky and things start to slow down. As soon as she reboots all is fine, until a few days later. When she has the problem I’ll look in task manager but I won’t see anything amiss, CPU, storage or network-wise. All looks normal to me, so I’m stumped.

    This all started when I originally gave her a 3rd video monitor. I also gave her a different machine with a video card for the 3 monitors, but since then I’ve done numerous things with no improvement. That includes switching machines, changing video cards, removing the 3rd monitor and going back to 2, switching SSDs, running MalwareBytes, and adding memory (she’s using an SSD and has 16GB of memory). At this point I’m ready to give her a fresh OS and rebuild her configurations, but that’s a pain too.

    Does anyone have other ideas? Should I try repairing Windows 10 Pro? Are you aware of things that might cause general slowdowns, not immediately obvious by reviewing what’s going on in task manager, and corrected by a reboot? Any help would be appreciated.

    :)
     
    js0873, Sep 8, 2019
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 8, 2019
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Sep 8, 2019
    #3
  4. Performance Problem That Has Me Totally Stumped

    Performance

    Hi Ravivarma,

    Since you are still experiencing the same issue even after performing a clean boot, you can check and follow the steps provided on this
    link. The tips on the link are listed in order, so we suggest that you start with the first one. If the issue
    persists, proceed to the next method.

    Should you have further concerns, we are here to help.
     
    Darleen Pen, Sep 8, 2019
    #4
Thema:

Performance Problem That Has Me Totally Stumped

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