Windows 10: Permissions error on external hard drive

Discus and support Permissions error on external hard drive in AntiVirus, Firewalls and System Security to solve the problem; my permissions are all messed up on my external hard drive and now I can not open my Quickbooks company file that is backed up to it..need some help... Discussion in 'AntiVirus, Firewalls and System Security' started by stacie1973, Jul 2, 2019.

  1. Permissions error on external hard drive


    my permissions are all messed up on my external hard drive and now I can not open my Quickbooks company file that is backed up to it..need some help here..thank you!

    :)
     
    stacie1973, Jul 2, 2019
    #1
  2. Remon Ont Win User

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Jul 2, 2019
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jul 2, 2019
    #3
  4. Mark Isi Win User

    Permissions error on external hard drive

    External Hard Drive

    Hi,

    Just to verify, did you mean, your back up files used to be on your external hard drive, but now it's no longer there? If this is true, kindly provide more answers to the questions below, so we can further assess the issue:

    • When did the files start to disappear?
    • What are the troubleshooting steps you have done so far?
    • Did you make nay changes on the settings of your PC or hard drive prior to this issue?
    • Are you getting any error messages when trying to plug in your external drive?
    • Does your external drive shows that the space is consumed?

    Please advise. We'll keep an eye out to your response.
     
    Mark Isi, Jul 2, 2019
    #4
Thema:

Permissions error on external hard drive

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