Windows 10: Persistent "account settings are out-of-date" in Windows Mail

Hi there,


I synced my university email account to Windows Mail. Everything seemed OK setting-wise and the entire syncing process went through. However, the account is never able to connect because there is a persistent error message that pops up saying "Your... account settings are out-of-date". Microsoft recommends two fixes, (1) update your password and (2) check that your SSL setting is turned on, neither of which are working for me. Re-entering my password (yes, it's the correct password) results in the message going away for about 2 seconds and then coming up again.


I have tried removing and re-adding the account. Anyone have a suggestion of what else to try?


Thanks!


Jonathan

:)

 

Unable to sync my Rediffmail account to the mail app on Windows 10 - Error: "Your Rediffmail settings are out of date".

Hi Deepak,

The error messages in Windows 10 Mail app about an out-of-date account settings can be caused by an incorrect password or a certificate error. To rectify such issue, we suggest that you follow the steps listed in this

article which talks about the error messages that you are receiving.

Let us know if the steps on the link addressed your concern.

 

Outlook Out of date Settings

Hello Christine,

As the above description is not clear provide additional information to assist you better with this issue:

• Are you referring to Office Outlook (Mail client version)/ Mail app/ Windows Live Mail?
• What is the complete error message/ error code of this issue?
• What is the exact issues you are facing?
• What are the troubleshooting steps you have tried to resolve the issue?

If you are referring to Windows Mail app, let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there are any updates for Mail app in Windows Store. If found try to update the app.

Step 2: I suggest you to run Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Step 3: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type Date and Time in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Hope it helps. Reply to the post with the required information for further assistance.

Thank you.

 

Windows 10 Mail Account settings out of date

I am having the same problem with a new tablet and my Microsoft account. The problem was not originally there, but surfaced about 3 weeks ago. The mail and calendar apps both report that "Your Live account settings are out of date.". Pressing the [Fix Account]
button makes an attempt to fix it, but immediately after it says that it is fixed, the app reports again that the settings are out of date.

• I did see that my system time was off (which I thought was very strange as it was set to automatically get set), but fixing the time did not help.
• I ran the wsreset.exe, as other have suggested, but that did not seem to impact anything. I did not have any problems with the Windows Store.
• Another Microsoft Account that is setup on the same tablet
  does not have this problem.
• My Microsoft Account on 2 other Win10 systems are not exhibiting this problem.
• I do have the anniversary update applied on this system (and all the systems).
• I do not have any other mail accounts setup, other than my base Live/Microsoft account.
• I tried un-syncing the mail account (in the mail app>Manage Accounts>chose my account>Change Mailbox sync settings>Sync Options (mail) turned off), which made all the mail that had previously synced just vanish - which would be expected; and then
  I added the account back in and enabled the syncing hoping this would reinitialize things - but this had no impact either.

Has there been anything new published from Microsoft on this problem since the Anniversary update has been published? Thanks.