Windows 10: Persistent computer restarting issue mainly during gaming

Discus and support Persistent computer restarting issue mainly during gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I'm on a custom built windows 10 PC that keeps restarting when i'm running somewhat high graphics games even though i have my game video... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EngyHQ, Jan 15, 2025.

  1. EngyHQ Win User

    Persistent computer restarting issue mainly during gaming


    Hello, I'm on a custom built windows 10 PC that keeps restarting when i'm running somewhat high graphics games even though i have my game video settings lower than the recommended amount. I already tried taking it to a fixing center to clean it completely from the inside then monitor the CPU temperature and it seemed like heating isn't the issue, but just in case here is my resting CPU and GPU temperatures Here's my event logger if you can see something I can't. Here are my computer specs as wellPersistent computer restarting issue mainly during gaming :processor IntelR CoreTM i7-2600K CPU @ 3.40GHz 3.40 GHz Installed RAM 16.0 GB Device ID 3259

    :)
     
    EngyHQ, Jan 15, 2025
    #1

  2. Game Bar freezes Computer

    Hi,



    Welcome to Microsoft community and thank you for posting your query.

    I understand your concern. Let me help you to fix the issue.



    To understand the issue better please provide us more information.


    • What is the model number of the computer?

    • Which game are you trying to play?
    • Try playing other games and check what the status is.
    Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

    Method 1

    I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for display adapter and click on it to expand.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
    If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
    device and click on update.

    Method 2.

    If the above method did not help to fix the issue, I would suggest you to
    go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

    http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



    Method 3.

    For the sound issue try the below steps.

    Step 1.

    I suggest you to uninstall/reinstall the sound adapter driver and check.


    • Press Windows key + X and select
      Device manager
      .

    • Now click on Sound, video and game controllers
      to expand, right click on the device and click on uninstall.

    • Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
    If the issue still persist, try the below steps.

    Step 2.

    I suggest you to update the audio driver and check.


    • Press Windows key + X and select
      Device manager
      .
    • Now click on Sound, video and game controllers and right click on it and
      update the software.
    Hope this helps. Keep posting us with the status we will be glad to help you.
     
    Billion Debbarma, Jan 15, 2025
    #2
  3. Wanting to run old games

    Hi Jameson,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    I would suggest you to refer the below link and check the compatibility of the game with Windows 10.

    http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

    You may also try installing the game in compatibility mode.
    Follow these steps to install the game software in compatibility mode and check if that helps.


          • Right-click on the game setup file and click on
            ‘properties’.

          • Click on the ‘compatibility’ tab and check the box
            ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
    If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Jan 15, 2025
    #3
  4. Persistent computer restarting issue mainly during gaming

    iwin games won't load

    Hi Sebrad,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    What is the exact issue you are facing with the game?

    You may also try installing the game in compatibility mode.
    Follow these steps to install the game software in compatibility mode and check if that helps.


          • Right-click on the game setup file and click on
            ‘properties’.

          • Click on the ‘compatibility’ tab and check the box
            ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
    If the issue still persists, I would suggest you to get in touch with the game manufacturer if it’s specific to that particular game.

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Jan 15, 2025
    #4
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Persistent computer restarting issue mainly during gaming

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