Windows 10: Phishing Email - Unusual sign in activity

Discus and support Phishing Email - Unusual sign in activity in AntiVirus, Firewalls and System Security to solve the problem; Hello, I received an email that was supposedly from Microsoft saying that there was unusual sign in activity from my email account. It said somebody... Discussion in 'AntiVirus, Firewalls and System Security' started by Mike_518, Jun 8, 2019.

  1. Mike_518 Win User

    Phishing Email - Unusual sign in activity


    Hello,

    I received an email that was supposedly from Microsoft saying that there was unusual sign in activity from my email account. It said somebody had logged into my account from Spain. The email did not have that green shield icon that tells you it is an official account. It provided a link to secure my account which I accidentally clicked on with my phone. However, it seemed as though nothing happened when I clicked on the link. I was not redirected anywhere and there does not appear to be anything downloaded on to my phone. I am worried that something may have happened that is not visible to me?

    Any advice would be greatly appreciated.

    Reminder - this happened on my phone.

    :)
     
    Mike_518, Jun 8, 2019
    #1

  2. phishing email

    While there are legitimate emails from the Microsoft account team,
    email phishing scams using the Microsoft name
    are very common so you have to be very careful. A
    legitimate email address domain from Microsoft is @accountprotection.microsoft.com.


    This is an example of an older scam:
    Ask Leo: Is Windows Live Hotmail about to close my account?


     
    quietman7 - MVP, Jun 8, 2019
    #2
  3. Microsoft account unusual sign-in activity

    Thank you for the reply. I have answered your questions in bold.

    But I still fail to see why any of the questions/measures apply to my situation when Microsoft's "Review recent activity" log shows no "unusual sign-in activity" whatsoever. There are approximately 20 sessions showing on my activity log currently, and everyone
    single one of them shows them to be: my computer, my IP address, my location, my operating system, my browser; all at times of the day when I was on my computer...

    So unless Microsoft's "Review recent activity" page is inaccurate, where on earth is the "unusual sign-in activity" and why am I getting daily emails alerting me to something, that according to Microsoft's "recent activity" log, does not exist?

    Thanks for your continued help/efforts,

    SR

    03/03/17: Update: and, FTR, I got the email again last night, 8 days in a row now. And once again, there is no "unusual sign-in activity" showing in my "recent activity" whatsoever.

     
    Stever-eno, Jun 8, 2019
    #3
  4. Phishing Email - Unusual sign in activity

    Microsoft account unusual sign-in activity

    Since you have checked your recent activity and confirmed that there were no unusual activities made, please provide us the following information:

    • Do you have a new phone from a different provider, or any new apps were installed that might try to sign in using your account?
    • Some apps that sign in on your behalf including email apps and social media apps tied to a Microsoft account.
    • Apps that sign in on your behalf will need to ask for permissions to do so when they are installed, and will prompt you for your Microsoft account and password.
    • Do you remember having to enter your password when you set up any Windows Phone or Windows apps?

    If you can't think of any reason why a sign in would occur
    from a different location, we strongly suggest that you reset your password and check for unusual activity on any other accounts that you might have.

    If you suspect that your account was compromised, you can do the following:

    • If apps, services, or subscriptions were purchased with this account:
    • Sign-in to account.microsoft.com
    • Click Review your purchases and make sure there were no new transactions that you didn't make or expect.
    • Click Billing info and make sure your billing info wasn't changed.
    • If you're using OneDrive to store and share files, photos, or other data:
    • Sign-in to OneDrive.live.com
    • Click Shared on the side menu
    • Review the folders and files that are being shared to make sure files are not being shared with people you don't know or that any shares you made weren't deleted.
    • If you're using an Outlook or Hotmail email account:
    • Sign-in to outlook.com
    • Click the gear-shaped Settings icon, then click Options.
    • Check the following settings and restore any that might have been lost or changed:
    • Check the deleted mail folder and Contacts lists to make sure unusual messages or contacts weren't added, sent, or deleted.
    Please post back with the result for further assistance.
     
    Kerwin Lee, Jun 8, 2019
    #4
Thema:

Phishing Email - Unusual sign in activity

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