Windows 10: PHONE LINK AUDIO NOT WORKING

Hi. So I am "connected for calls" not calls and audio and every time I make a call thru Phone Link app, i can hear the other person talking but THEY CANT HEAR ME!It doesn't pick up my phone audio UNLESS I use the phone speaker audio. But when I do that, their voice comes through my phone which is NOT what I want. I want their voice audio to come through my connected speakers. Also I tried to connect my expensive Broadcasting microphone to see if that would work but that also did NOT! Please help me so that I can 1 hear through my speakers AND 2 the other person can hear through my expens

:)

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

AUDIO SERVICE NOT WORKING.

Hi,

In that case, I suggest you follow below.

Step 1:

In the search box on the taskbar, type device manager, then select it from the results.

Step 2:

Select the arrow next to Sound, video and game controllers to expand it.

Step 3:

Look for IDT High Definition Audio CODEC. If it's listed, right-click it and select Update Driver, then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

Step 4:

You’ll see a list of pre-installed drivers. Select High Definition Audio Device, and then select Next.

Step 5:

Restart PC

Let me know the results after performing the above.

Regards

Shuaib

Independent Advisor

 

audio not working in qy7 head phone Windows 10

Hi Mohammed,

Thank you for posting in Microsoft Community.

Install all pending updates on the system, restart and check the status of the issue. Further, I suggest you to try the below methods and check if it helps to resolve the issue.

Method 1: Run the Audio Troubleshooter on the system

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2: Refer the link and perform the troubleshooting steps suggested.

Fix connections to Bluetooth audio devices and wireless displays.

Fix connections to Bluetooth audio devices - Microsoft Support

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks