Windows 10: Photo app does not show images

Im using photo app and seeing photos that I saved for the past years. It is all memorable for me not until I see only black images on my photo app. My saved photo are all black and cant see any images on each single one of them. I reset the app and still getting the same photos. I restarted my Windows 10 and still no. Help me this is very important.

:)

 

[HELP]Image recovery issues

Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?

 

windows 10 photos app not showing thumbnail images

Hi Adam,

Thank you for posting your queries in Microsoft Community.

We are sorry

to know that you have such issues with photo app.

Please refer the following

steps and check if that helps.

I suggest you to follow these steps and check

if that helps.

First, ensure that the user has installed all OS updates and Store updates

for the Photos app.

If other apps are crashing besides the Photos app, it may

be a Store problem. Running the following commands will reset the Store:

I

would suggest you to reset Windows store.

1. Right click on start and select

‘RUN’.

2. In the Run window, type WSReset.exe and click “Ok”.

If the

Photos app is the only one crashing, it could be a problem with the Photos app

database. To reset the database, perform the following:

1. Press windows

button + R

2. Type:

%appdata%\..\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState

3.

Delete all the contents of that folder.

If Photo app Crash on launch with the following error "The remote call to

procedure failed" when opening a picture from File Explorer.

Please suggest

the below response:

This crash is a very specific issue that is caused by

using a registry cleaner like CCleaner. This tool deletes important files for

the Photos app. These files will normally be fixed with installing a Photos app

update. We recommend not using CCleaner because it can cause a lot of unexpected

behavior.

If everything suggested above does not fix, you may ask for the

problem report:

If they are up-to-date, be sure to always ask for the problem because we can

use this to ensure we are tracking a fix. To ask for the problem report, give

the following instructions.

1. In the Search bar, type "View all problem

reports" and click on the result with the same name

2. Find the Photos app in

the list and find an event with a timestamp that matches a time the Photos app

crashed

3. Right-click on that event, and click "View technical

details"

4. Select the text containing the Problem Signature and Extra

information about the problem. Specifically, we are looking for the Bucket ID,

which looks something like this: Bucket ID:

dcd339be3c7f9cc9e993703ea23a17c7 (133180262161)

5. Reply to this post with

that text. There isn't any personally identifiable information in the text, it

will just help us look up the crash details.

If you have any further queries please contact us, we are glad to assist

you.

 

App Photos

In this case, we suggest restoring your Photo app library to default. To do this, simply follow the steps below:

• Open File Explorer (you can open it from Start Menu, Search or taskbar).
• Click on View tab.
• Click on Navigation pane and choose Show libraries.
• In the left pane right-click on Libraries and click on
  Restore default libraries.
• Open your Photos app again.

If you have additional questions, please let us know.