Windows 10: photo app doesn't open pics from my new canon R5mk2 properly

Photo app doesn't open pics from my new canon R5mk2 properly, they are CR3 files, but previous CR3 files from my R5, open fine, it is just the colour on my R5mk2, I have tried with different colour space settings.

:)

 

Viewing pics and photos

Thanks again, Arjay,

Unfortunately, the problem remains the same. After rebooting it let me open half a dozen pics using the Photos app, as I originally wanted. I could see each pic the same size in the same window. Success, I thought.

Then it simply stopped. After those first few pics it stopped opening photos and the same message appears: 'The app didn't start.'

I tried going back to the beginning and doing the steps you advised at the start but the same process happened.

It's driving me mad. A nearly new computer and it can't do a simple thing like show me pictures.

What's next? Any suggestions?

All the best, Andrew

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.