Windows 10: Photo app import issue

Discus and support Photo app import issue in Windows 10 Network and Sharing to solve the problem; When I plug my iPhone in, my computer usually tries to import all the images and video files from the iPhone irrespective of those that have been... Discussion in 'Windows 10 Network and Sharing' started by KariPike, Dec 7, 2018.

  1. KariPike Win User

    Photo app import issue

    When I plug my iPhone in, my computer usually tries to import all the images and video files from the iPhone irrespective of those that have been imported before. Sometimes it looks like it is trying to import broken images or corrected versions but turned upside down. I cannot select what I what to import because I get all the library from the phone.

    KariPike, Dec 7, 2018
  2. Ruz San Win User

    importing photos

    Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

    • Open File Explorer.
    • On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

    Another option you have is to import the files solely using File Explorer. Here's how you can do it:

    • Connect the SD card into the computer.
    • Launch File Explorer.
    • Click on This PC.
    • Locate your SD card under Devices and drives.
    • Double-click on the SD card.
    • Manually choose which photos to move into your local folders. Right-click on each photo and choose
      Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
      Paste (Ctrl + V).
    • If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
    • If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

    Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

    Tell us which method works best for you.

    We're here if you need more help.
    Ruz San, Dec 7, 2018
  3. Ma. Lau Win User
    Importing from photos

    Hi Carole,

    To better assist you with regard to scanning and importing photos on Photos app. Kindly provide the following:

    • Is your printer connected through wired or wireless connection?
    • When did the issue occur?
    • What is the exact error that you get when importing photos?
    We suggest you to refresh the connection of the printer.

    We are looking forward to your response.

    Ma. Lau, Dec 7, 2018
  4. Arun B J Win User

    Photo app import issue

    Unable to import photos

    Hi Georgio,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How are you trying to import photos?
    • Are you getting any error message?
    You may follow the steps provided below and check if it helps to resolve the issue

    Windows 10 has a built-in troubleshooter to check and fix issues with Devices. I would suggest you to run this troubleshooter to check if the issue is with your hardware and devices.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and devices troubleshooter
    I suggest you to refer the link below and check if it helps

    It applies to Windows 10 also.

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you
    Arun B J, Dec 7, 2018

Photo app import issue

  1. Photo app import issue - Similar Threads - Photo app import

  2. photo import

    in Windows 10 Software and Apps
    photo import: windows 10 won't let me import photo's from my ipad pro - or my iphone - it does not seem to know it's there - I have said yes to the trust this computer when the message flashes up on my pad and phone but to no avail - HELP...
  3. importing photos

    in Windows 10 Drivers and Hardware
    importing photos: cannot import photos from camera or iPad, or iphone
  4. importing photos

    in Windows 10 Drivers and Hardware
    importing photos: How do I import photos from my 1Pad on to my computer. I am using windows 10
  5. Microsoft Photos app not importing video

    in Windows 10 Software and Apps
    Microsoft Photos app not importing video: Could someone please help me with the video project feature in Photos? It will allow me to import photos into my project but no video clips. I am using .file type that it purportedly accepts (.avi) and have tried others as well. I have tried to do it from a file landed on...
  6. Photos App Issues

    in Windows 10 Software and Apps
    Photos App Issues: It would be great if there was a Microsoft Photos installer. I'm attempting to create an image for our company where the Photos App shows up for any user account that signs into the laptop and it appears that every other setting is staying in place except for the Photos...
  7. issue with photo app

    in Windows 10 Drivers and Hardware
    issue with photo app: I have an issue with the Photos App. It keeps closing so I cannot see my photos there. The system informs me that there is a system error. I tried to reset and uninstall but it was in vain. Can you help me fix this issue?...
  8. photo app as no import button!!

    in Windows 10 Software and Apps
    photo app as no import button!!: Have just put windows 10 on my pc downloaded all updates up to 12th July 2018, found that there is no import button in the photo app looked in every folder their is just no way to import from any device I plug in..have also updated all drivers for my mobile devices. Have...
  9. Windows Photo app keeps importing duplicate photos

    in Windows 10 Software and Apps
    Windows Photo app keeps importing duplicate photos: I'm new to Windows 10 so maybe this is easy, but I can't find an answer to my question. I've already uploaded photos from my camera to my new laptop. Since the last upload, I've taken more pictures and went to upload the new ones today. However, the Photos app 'Refresh'...
  10. Imported photos

    in Windows 10 Support
    Imported photos: I'm what's known as a dreaded newbie and my experience with computers is pretty limited, that's why I joined this forum, to hopefully broaden my knowledge by tapping into yours. Before I upgraded from windows 7 to 10 my imported photos were sent to "My Pictures" and it was...