Windows 10: Photo App Issues

Discus and support Photo App Issues in Microsoft Windows 10 Store to solve the problem; Need Help with Microsoft Photo App. Had all standard problems trying to download photos from phone. Kept getting error message about internet. Did... Discussion in 'Microsoft Windows 10 Store' started by LorettaMarie, Apr 14, 2019.

  1. Photo App Issues

    Need Help with Microsoft Photo App. Had all standard problems trying to download photos from phone. Kept getting error message about internet. Did all the fixes - simple and not so simple. From rebooting to going into admin and trying to delet appxPackage. However photo is not listed anyway in an app. So went back on computer to apps and advanced looking for some alternate name. Tried the Reset option provided under advanced- same problem. Then tried the reinstall option - now there is no option to down load wirelessly from phone. Any one know how to fix or an alternate program that would work.

    LorettaMarie, Apr 14, 2019



    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

    Anju Thekkethil, Apr 14, 2019
  3. dalchina Win User
    dalchina, Apr 14, 2019
  4. Photo App Issues

    windows photo app.


    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    I suggest you to uninstall and reinstall the Photo app and check if it helps.

    Follow the steps provided below and check if it helps.

    • Type Windows Powershell in search box.
    • Right click on Windows Powershell and select
      Run as administrator.
    • Copy and paste the following command.
    get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

    • Press Enter key.

    After uninstalling the Photo app I suggest you to download and install the app again and check.

    You can download the Mail app from the following link.

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
    Syed Md Bilal, Apr 14, 2019

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