Windows 10: Photo app just hangs on save as or save

Hi EveryoneI have seen this question asked elsewhere and where there are solutions I have tried them. Microsoft photos works fine for import of a photo and editing it. then when I click either save or save as it just whirs round and round forever.What I have done to date:-1. uninstalled KB5004945 update as it was preventing me from doing anything in Windows apps. It is paused for 7 days at present2. I found ms photos under windows apps and tried repair. Then I tried reset. Then I uninstalled the add ins.3. I switched off onedrive, then on again, checking each time. I checked space used in oned

:)

 

Saving photos

Hi DustinHennin,

First, congratulations on being one of the first folks to get the elusive Samsung ATIV S.

Would you please elaborate as to what app you're using to view photos and what steps you're taking in order to save the photos?

For instance, if I'm in the People hub and see a pic someone posted that I want to save to my phone:

• I simply tap on the photo and it brings it to another screen.
• Then I tap the ellipses (...) at the bottom of the screen and choose save to phone.
• Next, I go back to my Start screen and tap on Photos.
• Tap on albums.
• Tap on Save Pictures.
• My latest photo that I saved should be there at the top.

Here's some more information about
Photos on Windows Phone.

I hope this helps!

David

 

Images not saving in Windows Photo App

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



In order to understand the issue in a better manner, please share the following details.

• 
  Since when did the issue started appearing?
  
• 
  How did you tried saving the photos?
  
• 
  What is the status when you try to save the photos? Do you see any error code or error message on the screen?
  

I suggest you to run an app troubleshooter and check if it helps.

Method 1: Run App Troubleshooter

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Windows Store apps troubleshooter
  

If the issue persists, I suggest you to go through the below article and check if it helps.

Click on,
http://windows.microsoft.com/en-US/windows-8/photos-app-faq



Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

save photo from email

Hi Roz,

We suggest that you add your save/download file location to Sources under
Photos app Settings, so that after downloading the attachment from your email it will automatically sync to the Photos app. Follow the steps below to add a folder in Sources:

• Open Photos app > Click the three dot icon on the upper right >
  Settings.
• Select Add a folder under Sources > Choose a folder location >
  Add this folder to Pictures.

To categorize your photos, you may create an album to organize it. Click this
link to learn how to organized into albums.

We'll be here if you need additional assistance.