Windows 10: Photo app not importing photos and can I see favorites in File Folder

1 issue and 2 question.


I have tried 3 different ways to import photos. Sometimes it works and sometimes it does not.


I have vacation pics by date. 9 - 1 to 9-14.

I will do the following to import and none of these have worked for SOME of the folders.


1. SEttings/add a folder/select sub folder name 9.7

2. Folder/Add a folder / select sub folder name 9.7

3. Import/from a folder / select sub folder name 9.7


NONE of these load the folder.

No message and can't even tell anything is working in the background.

What is wrong?


Second issue/question:

I went through selecting all my favorites by using the viewer. (not from the photo app), but selected the pics from photo view and then hit the Heart for favorite.

I just read somehwere that the favorites will not move into the favorite folder unless they were in the "collection" is that true.


3rd question:

can I see in FILE Explorer somewhere - like a header column on the ones in photo app that are favorites.

:)

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Windows 10 photos won't import

Hi,

Since you mentioned that you were able to import photos the first time you tried it, we suggest that you download and run the
Windows app troubleshooter and check if it resolves the issue. This troubleshooter will scan your PC and attempt to automatically fix issues with the Windows store apps.

If the Photo app still isn't working, try to reset it by following these steps:

• In the Search box, type Settings.
• From the results, click on Settings to run the app.
• Tap System and select Apps & features.
• Click on the Photos app and hit Advanced options.
• Press Reset.

You may also want to check if you have permissions to the folder to which you are importing the photos. Here are the steps to give permissions to the folder:

• Right-click on the Pictures folder, in the File Explorer, and select
  Properties.
  
• Under the Security tab, click on HomeUsers
  under Group or Username.
• Choose Full Control under Permissions for System
• Repeat steps 2 & 3 for Administrators under Group
  or Username.

Restart your PC and try importing the photos again.

Additionally, you may want to read Andre Da Costa's Forum article using the link below for more info:

Complete Guide to Importing Your Photos in Windows 10.

Regards.

 

importing photos

Hi Gary,

If we followed your description correctly, you are successful in importing the photos but experience a hard time locating the files once the transfer has been completed. Depending on how you import photos into your computer, we can make adjustments for you
to easily manage the files. Kindly answer the following so we can guide you properly:

• How do you import photos from the SD card?
• If Windows asks you to manually choose where to store the photos on your computer, do the files appear in the folder when you access it after disconnecting the SD card?

In case the files are automatically imported when you connect the SD card to the computer, you can reset the setting to always get the option to choose where the files are stored. Follow these steps:

• Click on Start.
• Type AutoPlay (capitalization does not matter).
• Press Enter.
• Check what action Windows currently does for Memory card. Change it if necessary.
• We recommend choosing Open folder to view files (File Explorer). This option will launch File Explorer displaying the contents of the SD card. You can manually choose which files to copy or move to a local folder in File Explorer.

Let us know if the steps allow you to manage your photos easier.

Regards.