Windows 10: Photo app won't open JPEG files

Discus and support Photo app won't open JPEG files in Windows 10 Software and Apps to solve the problem; I am trying to open JPEG files in the photo app and I get an error message that this file format is not supported. How do I fix that? Same thing... Discussion in 'Windows 10 Software and Apps' started by PLB57, Dec 5, 2020.

  1. PLB57 Win User

    Photo app won't open JPEG files


    I am trying to open JPEG files in the photo app and I get an error message that this file format is not supported. How do I fix that? Same thing happens with photoviewer or photo gallery

    :)
     
    PLB57, Dec 5, 2020
    #1

  2. Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Dec 5, 2020
    #2
  3. windows 10 apps won,t open

    Hi Robert,

    Thanks for posting your query on Microsoft Community.

    We appreciate you for trying the troubleshooting steps.



    I suggest you to try the below steps and check if it helps.

    Step 1: Run Windows app troubleshooter.

    Refer to the below link:

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Step 2: Run shell commands for Windows store and check if it helps.

    Follow the below steps:


    • Press Windows key + X and select
      Command prompt(Admin)
      to open elevated Command prompt.

    • Type the following commands.



      powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    • Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.

    • Close Command Prompt.

    • Try to start the Windows Store again.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Dec 5, 2020
    #3
  4. philc43 Win User

    Photo app won't open JPEG files

    Open with another app 'photos'


    I've just checked my own and for comparison this is what appears when selecting open with for a .jpg photo file:

    Photo app won't open JPEG files [​IMG]


    If I select an image file which doesn't have associations set such as a GIMP .xcf file I see an open with... and clicking this gets to the alternative windows apps selection box:


    Photo app won't open JPEG files [​IMG]


    Photo app won't open JPEG files [​IMG]


    I wonder if this gives you a clue to what your missing app should be?
     
    philc43, Dec 5, 2020
    #4
Thema:

Photo app won't open JPEG files

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