Windows 10: Photo apps won't open photo files

Discus and support Photo apps won't open photo files in Windows 10 Software and Apps to solve the problem; Out of the blue I can no longer open photo files like PNG, JPG, etc. and don't know when this started. I can select open with Windows Photo Viewer and... Discussion in 'Windows 10 Software and Apps' started by mccoady, Jan 30, 2018.

  1. mccoady Win User

    Photo apps won't open photo files


    Out of the blue I can no longer open photo files like PNG, JPG, etc. and don't know when this started. I can select open with Windows Photo Viewer and it will open fine but if I close that file and reopen again I get an error "The app didn't start". Nor can I open any other files it only works the first time you try to open with a given app.

    If I select open Picasa Photo Viewer it will again open one of those files but won't reopen if I close it... I get the error screen. Any ideas?

    :)
     
    mccoady, Jan 30, 2018
    #1
  2. DanDolgin Win User

    Problem with the Windows Photo App. Next photo will not open

    I have windows 10 and am using the Windows photo app, not windows photo viewer. I can open the first photo, but it won't open the next photo. I click the right arrow to view the next photo, but it won't do anything. I manually open the next photo, but
    it still won't open the next one. They are sorted in reverse chronological order, so newest photos are viewed first. I tried using "slideshow", but it won't work either, it just keeps opening the same photo over and over. I don't know if it doesn't work
    if the photo file is too big. It seems to work when I open some of the older photos, but not the recent ones. I tried the old windows photo viewer, which is part of windows media player. That app works, but it won't open the files in the right order, when
    I click "next" on old windows photo viewer, it will open a completely different photo as next. It may work only alphabetical, which is useless if you want to view the photos in chronological order. Has anyone else had this problem? I don't know if the viewer
    has a size limitation or not. Most people these days have photos with more and more megapixels.

    ***Post moved by the moderator to the appropriate forum category.***
     
    DanDolgin, Jan 30, 2018
    #2
  3. Photos: Arrow No Longer Appears at Bottom

    Alright, I might suggest resetting the Photos app (that won't hurt your photo files, only resets the app used to view them). But first, can I ask if your keyboard left/right arrows correctly take you to the next or previous photo in the folder you opened
    it from? And by the way, about how many photos are in the folder you opened the photo from?
     
    Shawn 'Cmdr' Keene [MVP], Jan 30, 2018
    #3
  4. Steve C Win User

    Photo apps won't open photo files

    Check your file associations for the app you want to use. Which is your preferred app for opening photo files?
     
    Steve C, Jan 31, 2018
    #4
  5. dalchina New Member
    What happens if you simply launch the program from a shortcut (start menu) rather than via its association with a file? Does the program launch correctly?

    Try some basic checks:
    Check your disk.
    Download and install Hard Disk Sentinel (trial) and run it- post a screenshot of its GUI.
    To post a screenshot please use the icon above your post to the left of the video icon.

    Check your file system.From an admin command or Powershell prompt run
    chkdsk c: /scan
    and post the summary result.

    Then run SFC /SCANNOW and post the result.
     
    dalchina, Jan 31, 2018
    #5
  6. mccoady Win User
    Thanks guys it was the file associations it was set to Photos but after I changed it to Picasa Photo Viewer it's working again. Not sure why Photos Viewer quit working but using Picasa is fine.
     
    mccoady, Apr 5, 2018
    #6
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Photo apps won't open photo files

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