Windows 10: Photo wont open

Hello,
Windows 10 Ultimate OS Build 18362.778 Vere 1903
For some reason some of my pics will not open and I get the message "It appears that we dont support this file format " the format shown in properties is Jpg file. Other Jpg files in the same folder open correctly.
Can anyone help
Thank you

:)

 

photo app in windows 10 wont load

my photo app wont open, and I cant uninstall it for it does not come up in the apps list in the settings. But it is in the all apps list.

When I have tried to reinstall it from playstore it says already installed. But wont open, and the new Twinui default photo view app wont open any jpeg files it say "class not registered".

I have followed other suggestions of troubleshooting, and system scan with no results.

Any suggestions?

regards

Tarn

 

Photos wont open files

Hello Bron,

We apologize for the delay in response from our end. I would like to assist you with further information from here.

As an initial recommendation, before you uninstall the App, I would suggest you to deploy the App troubleshooter from the below link.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps



Now, to be able to uninstall the Photo App, refer to the below steps.

• First, open PowerShell as administrator.
• Open the Start menu, search for “PowerShell,” right-click the PowerShell shortcut, and select “Run as administrator.” Agree to the UAC prompt.
• Type in the following powershell command to uninstall the Photo App.
  
  Get-AppxPackage *photos* | Remove-AppxPackage
• Download and install the Photo App from the below link:
  
  Microsoft Photos

Hope the above information is helpful. If you need further information, feel fre to write to us and w eowuld be happy to help you.

Thank you.

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.