Windows 10: Photos and videos vanish from camera roll

Discus and support Photos and videos vanish from camera roll in Windows 10 Network and Sharing to solve the problem; I took some photos and videos with the Windows Camera app. I was able to watch the videos and look at the photos afterwards. But after re-connecting... Discussion in 'Windows 10 Network and Sharing' started by AdrianVogler, Dec 28, 2018.

  1. Photos and videos vanish from camera roll


    I took some photos and videos with the Windows Camera app.

    I was able to watch the videos and look at the photos afterwards.


    But after re-connecting my Surface to the docking station my videos and photos disappeared without an undelete tool to even find or recover them.


    I only see the links to the videos and photos in the Windows Photo app.


    What did happen?

    Where are the files?

    How can I find/undelete them?


    Please HELP!

    Thx in advance

    Photos and videos vanish from camera roll fb40fda5-0cba-4fd3-b403-571529c8ccef?upload=true.jpg


    Photos and videos vanish from camera roll ad3060c5-7c5b-4470-b40f-563889d2309f?upload=true.jpg

    :)
     
    AdrianVogler, Dec 28, 2018
    #1

  2. When I take a photo of myself with my laptop camera, what directory is it placed in?

    By default, your pictures should appear in your Pictures\Camera Roll folder. If they aren't there, follow these steps to figure out where they are being saved:

    1. Take a picture with the camera app.
    2. Click the thumbnail of the picture you just took at the bottom right of the app.
    3. When the photo viewer opens, click the three dots (...) at the top right and select "File Info".

    A panel will then appear and it will tell you the directory where your picture is located.

    If you created your account picture by going to your account settings and then selecting "create your picture -> camera", then the picture will not have been stored in your camera roll. It will be located in %AppData%\Microsoft\Windows\AccountPictures as mentioned by @kicken.
     
    Alex Myers, Dec 28, 2018
    #2
  3. camera roll

    Hi Rosalyn,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps for arranging the camera pictures in recent order and check if it helps.

    • Press “Windows+E” it will open file explorer.
    • Go to “This PC” and click on “pictures folder”.
    • Then click on “camera roll folder”.
    • And right click on the empty space and select “sort by” option.
    • Then select ascending option.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Dec 28, 2018
    #3
  4. Photos and videos vanish from camera roll

    How to stop syncing photos in camera roll..?

    Hello.

    We suggest you to Turn off camera upload to stop automatically upload photos and videos to OneDrive.

    • In the OneDrive app, tap Menu
      Photos and videos vanish from camera roll e0d71f11-b422-48c0-9fb3-d505fc0c0e50.png
      in the upper-left corner, then tap
      Settings
      Photos and videos vanish from camera roll daef76d8-4598-4fd9-802e-92aa0ec99a65.png
      .

    • In the Settings box, tap Camera upload, then turn off
      Camera upload to stop automatically upload photos and videos to OneDrive.

    Let us know how it goes.
     
    Michael Rey, Dec 28, 2018
    #4
Thema:

Photos and videos vanish from camera roll

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