Windows 10: Photos App Crashes

Discus and support Photos App Crashes in Windows 10 Software and Apps to solve the problem; For the last few days this App has crashed whenever I use it. I have reset the app. No effect I have uninstalled and reinstalled the app. No... Discussion in 'Windows 10 Software and Apps' started by PeterBullard, Dec 5, 2018.

  1. Photos App Crashes


    For the last few days this App has crashed whenever I use it.


    I have reset the app. No effect

    I have uninstalled and reinstalled the app. No effect


    I have recently used the "Free up space now" Setting in Windows. I am wondering if this deleted something that the Photos app needs.

    :)
     
    PeterBullard, Dec 5, 2018
    #1
  2. ben201 Win User

    Windows Photos App crashes


    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Dec 5, 2018
    #2
  3. abn505 Win User
    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Dec 5, 2018
    #3
  4. Photos App Crashes

    WINDOWS 10 PHOTO APP CONSTANTLY CLOSES, CRASHES

    I did all the steps suggested, including removing and reinstalling the app, but the Photos app still crashes and locks up. If this ever improves, I will let the group know.
     
    MichaelWentzel, Dec 5, 2018
    #4
Thema:

Photos App Crashes

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