Windows 10: Photos App Displays Images with Grey Borders

Discus and support Photos App Displays Images with Grey Borders in Windows 10 Software and Apps to solve the problem; The Photos App has started to display photos with a grey border around them when not in full screen mode. How can I fix this?... Discussion in 'Windows 10 Software and Apps' started by AlanJW_604, Oct 6, 2018.

  1. ALANJW_604
    AlanJW_604 Win User

    Photos App Displays Images with Grey Borders


    The Photos App has started to display photos with a grey border around them when not in full screen mode.


    How can I fix this?

    :)
     
    AlanJW_604, Oct 6, 2018
    #1
  2. MINGJAI
    Mingjai Win User

    Grey Borders in Photos App

    I've started having this exact same problem on my Surface Pro 3 when Windows updated my Photos app to version 2018.18031.15040.0. The grey borders occur on the left, right, and bottom of the image when the app is a window, in maximized mode, or in split-screen
    mode. It is only when the app is in full-screen mode that the border disappears.
     
    Mingjai, Oct 6, 2018
    #2
  3. MORGAN_132
    Morgan_132 Win User
    Morgan_132, Oct 6, 2018
    #3
  4. DOYDASDA
    doydasda Win User

    Photos App Displays Images with Grey Borders

    Thick grey bars in Microsoft Photos app


    Hey there. I have been browsing around a bit online and didn't see any real solutions to this
    When I am in the app viewing an image, is seems to be squished in more than normal, when usually the image would go to the sides of the window itself.


    Photos App Displays Images with Grey Borders [​IMG]

    and when I attempt to zoom in on the image, there seems to be thick grey bars alongside the left, right and bottom of the image itself. When I click on the image to get rid of the zoom indicator, it returns to its original position as in the image above.

    Photos App Displays Images with Grey Borders [​IMG]

    I have followed this Microsoft answers forum post to no luck.
    Grey Borders in Photos App - Microsoft Community
    I have reset the app, deleted it and re-downloaded it, and restarted my computer on top of doing everything in the top post.

    It was working fine without the grey bars yesterday, and I'm not sure what happened between then and now. I'm fairly sure this couldn't be an actual update to the app that has done this, so i'm wondering what is doing it. Any answers would be incredibly helpful!
     
    doydasda, Oct 6, 2018
    #4
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Photos App Displays Images with Grey Borders

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