Windows 10: Photos app issue

Discus and support Photos app issue in Windows 10 Software and Apps to solve the problem; I must have inadvertently clicked or tapped something, because now when I open the app, only photos back to December, 2018 are displayed. Previously,... Discussion in 'Windows 10 Software and Apps' started by HowardFreed, May 13, 2019.

  1. Photos app issue

    I must have inadvertently clicked or tapped something, because now when I open the app, only photos back to December, 2018 are displayed. Previously, when I opened the app, ALL photos in my various One Drive and PC selected files would show.

    HowardFreed, May 13, 2019



    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

    Anju Thekkethil, May 13, 2019
  3. dalchina Win User
    dalchina, May 13, 2019
  4. Photos app issue

    windows photo app.


    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    I suggest you to uninstall and reinstall the Photo app and check if it helps.

    Follow the steps provided below and check if it helps.

    • Type Windows Powershell in search box.
    • Right click on Windows Powershell and select
      Run as administrator.
    • Copy and paste the following command.
    get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

    • Press Enter key.

    After uninstalling the Photo app I suggest you to download and install the app again and check.

    You can download the Mail app from the following link.

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
    Syed Md Bilal, May 13, 2019

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