Windows 10: Photos App Not Available To Second User

Discus and support Photos App Not Available To Second User in Windows 10 Software and Apps to solve the problem; We have recently purchased a new laptop running Windows 10 Home. I copied files and settings from our previous laptop using PC Mover, and everything... Discussion in 'Windows 10 Software and Apps' started by GeoffinBramhall, Jul 30, 2019.

  1. Photos App Not Available To Second User


    We have recently purchased a new laptop running Windows 10 Home. I copied files and settings from our previous laptop using PC Mover, and everything seems to be working fine, with one exception. Under my user, I can open picture files using the Microsoft Photos app, but under my wife's user, the Photos app is not available on the Start menu, and is not shown as an option under 'Open With' for a .jpg file. Obviously, the app is present on the laptop, so how can I make it available under my wife's user account?

    :)
     
    GeoffinBramhall, Jul 30, 2019
    #1

  2. Is the Photos App completely broken? It opens but crashes after 5 seconds.

    There were so many errors in the system I just wiped everything and did a clean install. However, the Photos app still crashes immediately after opening it. I tried all the steps listed above and the problem persists. Creating a new user and doing a clean
    boot have no effect. The SFC scan reports no errors now, which is good, but the Photos app will not work despite trying everything that has been suggested. Also, the Troubleshooter for Windows Apps found no problems. Which is amusing, since there clearly is
    one.

    To recap, despite trying all methods listed above, including a clean install to clear everything and make sure I have all current updates...Photos does not work.

    I'd really like to hear a suggestion as to what to do next.
     
    BrianBeagle, Jul 30, 2019
    #2
  3. Photos app update


    New update for photos update available. Downloaded manually, went in ok first time. Working across all user accounts. Suggest for users with multiple user accounts to create a restore point first. If the update fails first time it can render the app broken for other user accounts based on past experience.
     
    Scottyboy99, Jul 30, 2019
    #3
  4. Photos App Not Available To Second User

    Photos are opening with Paint instead of Photos app

    Hello,

    It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
    Paint to the Photo app, we suggest that you perform the following steps:

    • On the Start menu, select Settings.
    • Go to System, then go to Default apps.
    • Select Photos or any app that you like to be the default under
      Photo viewer.

    Update us if the steps above helped you in resolving your concern.
     
    Angela Pun, Jul 30, 2019
    #4
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Photos App Not Available To Second User

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