Windows 10: Photos App not exporting video

I have a video project made using the photos app that is 25 minutes long using some average sized photos and mp4 short video clips. I used some audio from itunes and some motion effects. When trying to "Finish video" and export to a file on my laptop it shows that it is exporting but does not get further than about 60% complete before it just gets stuck and does not seem to get any further. I have let it "export" over night and still nothing. I have also tried using medium video quality and choosing "use hardware-accelerated encoding" and also tried without. I have restarted my computer and the app. Nothing is working.

:)

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Error: 0x80070020 The file is in use while exporting a video from Photos app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the issue that you are facing while exporting a video. We will need the following information from you to help you further:

• What happens when you try to save the file with a different name?
  
• What are the troubleshooting steps that you have tried?
  

As per the description in the screenshot, firstly, I would suggest you to close all other instances of Photos app and then try exporting the video.



If that doesn’t help follow the steps mentioned below:



Method 1: Using a different file name



You can try using a different file name and see if that makes a difference.



Method 2: Saving in a different location



I suggest you to try exporting the file in a different location and see if you are able to export it.



Method 3: Creating a new video



If the issue persists, you can try creating the video from scratch and check if that helps.



For additional information, you may also refer the article
Fix problems with apps from Microsoft Store.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 Photo App video export/share problems

When trying to export/share video on the Photo App the resulting video is rubbish to say the least. Before sharing/exporting it seems fine.

I am running the latest Windows 10 and Photo App:

I am not using 3rd party apps

The video is created and exported in the Photo App

I have applied all the troubleshooting steps. Just to pre-empt garbage responses the ISSUE is microsoft specific - not thrid party app, not a hardware issue.

Now please offer a resolution