Windows 10: Photos app not importing

Ive used the photos app in the past and its worked all the time. Now whenever i try to import photos from my iphone and ipad it says “something went wrong”. It does not have an error code.

i have tried changing the port that the cable is in, ive changed the cables, ive reinstalled itunes and ive searched online bit i cant find anything. Please help.

:)

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Import photos from SD Card in Photo Gallery using Autoplay

Hi,

I suggest you to follow the steps provided below and check if it helps.

• Type Autoplay Settings in the Search box and press Enter.
• Under Choose Autoplay defaults, select the option required from the drop down list for
  Removable drive and Memory card and close the Window.
• Restart the system and check for status.

I suggest you to try importing the photos using photo app as below and check if it helps.

• In the search box type photo.
• Click on the photo app.
• On the right hand top corner click on import option.
• Before that you need to plug in SD card where you have saved the photos.

Also refer the steps provided by
Ruth Buruga replied on March 21, 2016 in the below link:

Windows 10 Import pictures from SD card

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.

 

Windows 10 Photos - Importing from iPhone no longer sees previously imported photos.

Hello,

Thank you for writing to Microsoft Community forum.

The Photos app in Windows 10 usually is able to distinguish the new photos and duplicates. This concern could be caused by incorrect settings or corrupted files. Kindly follow the below mentioned steps to resolve the issue.

Step 1: Reset Microsoft Store.

I would suggest you to reset Microsoft Store initially, and sign in to Store and check for latest updates related to Store. After installing the latest updates, you may try to import pictures.

Step 2: Uninstall Photos app via PowerShell and then install it.

If the Photos app causes an error, you can repair it using PowerShell.

• Click Start, type powershell, right-click Windows Powershell and choose
  Run as Administrator.
  

• Execute the following command and press
  Enter: Get-AppxPackage -allusers Microsoft.Windows.Photos | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  

After uninstalling the Photos app, you may go to Store and re-install the application.

Additional Information: You may also go through the article provided by
Andre Da Costa on importing your
Photos in Windows 10

Hope it helps.

Regards,

Mala S

Microsoft Community – Moderator