Windows 10: Photos App not working with iPhone

Discus and support Photos App not working with iPhone in Windows 10 Ask Insider to solve the problem; I have a windows 10 laptop, and an iPhone 7, and I need to back up my pictures from my iPhone to my laptop. The standard method that I found is to... Discussion in 'Windows 10 Ask Insider' started by /u/big_avacado, Aug 18, 2020.

  1. Photos App not working with iPhone


    I have a windows 10 laptop, and an iPhone 7, and I need to back up my pictures from my iPhone to my laptop. The standard method that I found is to simply plug your phone into your laptop, and the photos app will automatically find the pictures and allow you to download them. However, for me, the photos app almost always gets stuck on a certain number of photos detected, and then just crashes. Other times, it just doesn’t even recognize my phone altogether. I know this has been a prevalent problem for a while now based on my google searches, and I have tried all methods I found online, from updating drivers to rebooting. Heck, I even got in touch with a Microsoft tech support member using the help option but that was pretty unhelpful because the person required me to reboot my laptop, and he response time was very long and after reboot, I never got in contact with the same dude again and got frustrated and abandoned ship. I am at a loss here, and was wondering if there are other ways around this. Maybe a reliable/trusted 3rd party software/app? Photos app is also super slow to boot up even when I’m just trying to open up regular photos already in my laptop, so maybe something lightweight would also be better. Anyone here have any suggestions?

    submitted by /u/big_avacado
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    :)
     
    /u/big_avacado, Aug 18, 2020
    #1
  2. Javo Win User

    iPhone Photos import to Windows 10 PC not working

    I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

    I want to use it the following way

    1. connect iPhone via USB to my Windows 10 PC
    2. open Microsoft "Photos" app
    3. click in the upper right on import > add from the device over USB
    4. select all photos and click import

    4th step is where it fails, with no usable message.

    • I have set the device as trusted on iPhone
    • I mostly don't see it in My Computer, therefore I cannot just copy
    • I tried uninstalling every driver and iTunes software
    • Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
    • it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
    • iTunes can successfully copy entire phone.

      Other attempts
    • I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
    • I tried using iTunes for Syncing the Photos
      • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
     
  3. Ivycao Win User
    how to transfer photos from iphone to pc?

    There are some photos in my iphone and I want to transfer them to my pc for editing.The problem is,none of these photos was taken by iphone so it's not easy to transfer.I have done it once before but this time it doesn't work out.I really don't know which step is wrong!Could u pls help me...
     
    Ivycao, Aug 18, 2020
    #3
  4. Photos App not working with iPhone

    DaedalusHelios, Aug 18, 2020
    #4
Thema:

Photos App not working with iPhone

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