Windows 10: Photos App unable to scroll since W10 update

Discus and support Photos App unable to scroll since W10 update in Windows 10 Software and Apps to solve the problem; Following the MS update KB4532693 yesterday, I am no longer to able to scroll through my photos through the 'Photos' viewer nor can I click through... Discussion in 'Windows 10 Software and Apps' started by TonyBent1, Feb 13, 2020.

  1. TonyBent1 Win User

    Photos App unable to scroll since W10 update


    Following the MS update KB4532693 yesterday, I am no longer to able to scroll through my photos through the 'Photos' viewer nor can I click through them.


    This happened before after an update but I cannot remember how I fixed it previously. It must have been fairly easy as I do not go into the bowels of the system to fix things, only use simple fixes without going into registry changes.


    Can anybody help with this as I have a lot of photos and I use the app everyday being a keen amateur photographer?

    TIA

    :)
     
    TonyBent1, Feb 13, 2020
    #1
  2. dalchina Win User

    Photos app and scrolling issue


    Hi, should work...does for me. Have you tried uninstalling, reinstalling Photos?

    Presumably scrolling works elsewhere.

    A couple of other people have reported this issue here- unresolved.

    This one suggests an issue with a Logitech mouse:
    Windows 10 Photos problems (fixes? not alternatives) - Windows 10 Forums
     
    dalchina, Feb 13, 2020
    #2
  3. Rose Cal Win User
    Windows 10 Photos app slow scrolling

    Hi Amit,

    Corruptions may be the possible cause why the scroll was slow when using Photo app. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far aside from increasing the no. of lines to scroll under Mouse settings to 50?

    Meanwhile, we suggest that you follow the steps in this
    article
    to to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions in this

    article
    to restore Windows corruption errors.

    Feel free to post us back if you need more assistance.
     
    Rose Cal, Feb 13, 2020
    #3
  4. Photos App unable to scroll since W10 update

    unable to scroll through photo file

    Hi Greg,

    Thank you for posting your question in the Microsoft Community.

    I understand that you are unable to scroll through photo file. I will help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • In which user account are you facing this issue?

    • Is the issue specific to this photo file?

    • What is the location of that new folder?

    Sign out from the current user account, restart the pc and login to the Admin account or the MSA to test if that helps with this issue.

    Also suggest you to install any pending Windows updates on the pc to check if that helps.
    Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

    Keep us informed to help you further.
     
    Srimadhwa B, Feb 13, 2020
    #4
Thema:

Photos App unable to scroll since W10 update

Loading...
  1. Photos App unable to scroll since W10 update - Similar Threads - Photos App unable

  2. W10 Mailbox scrolling

    in Windows 10 Customization
    W10 Mailbox scrolling: I have gmail and in W8 I could delete them right in the mailbox, now I am constantly fighting with this dialog box that I cannot get rid of. It follows my mouse and won't let me delete the email, it gives me dozens of choices where to put the email....this is so irritating as...
  3. Touchpad not scrolling since the Windows update.

    in Windows 10 Drivers and Hardware
    Touchpad not scrolling since the Windows update.: I have a Lenovo laptop with Windows 10. Since the update my touchpad won't scroll with two fingers like it did previously. I've tried looking up ways to solve this but they don't work. I think this problem occurs when I restart my computer. thank you....
  4. Photos App not working properly since last update...

    in Windows 10 Software and Apps
    Photos App not working properly since last update...: Since the last update of this app to - Microsoft Photos 2019.19051.12930.0 when you select a photo and then display the information of the photo using the File Information from the drop-down menu, the link to - Open Map no longer works ... If you repeatedly click...
  5. W10 Photo App not recognizing all photos

    in Windows 10 Software and Apps
    W10 Photo App not recognizing all photos: My live tile did not work well so I reset it and when I did ALL my 7000 photos and people in this photo app were deleted also . I cannot get the Photo app to again find the 50 people and the recognized people . It only finds a dozen people and a few picture for each. The...
  6. PHOTOS APP W10 "The App didn't Start"

    in Microsoft Windows 10 Store
    PHOTOS APP W10 "The App didn't Start": Hi, For a few weeks now I am unable to launch the Official W10 Photos app, therefore I can't open any image as well. After the app got updated through the Microsoft Store it just crashed, impossible to launch the Photos App always get this error popup message "The App...
  7. Photos app and scrolling issue

    in Windows 10 Software and Apps
    Photos app and scrolling issue: When I open a photo from the file explorer using the photo app I cannot scroll through the next photo. I just installed windows 10, and in my previous installation of windows 10 this wasn't a PROBLEM, AND ITS DRIVING ME CRAZY! Please help me fix it. I have already tried...
  8. Photo Scroll

    in Windows 10 Software and Apps
    Photo Scroll: Just wondering if there's a way to make Photos scroll in/out with the scroll wheel on the mouse like Win 7? Using win10 stock photo viewer 54374
  9. windows crashing when scrolling photos in app

    in Windows 10 Support
    windows crashing when scrolling photos in app: When scrolling photos I get a message saying windows needs to restart. Gives error message "driver corrupted expool" All device seem OK in system manager - nothing flagged up. Any ideas please. 13550
  10. Unable to type in W10 Cortana Search or Settings since recent updates

    in Windows 10 Support
    Unable to type in W10 Cortana Search or Settings since recent updates: Ever since I allowed a new set of Windows 10 updates to execute and restart a day or so ago, I have found that I can no longer use the search facility (Win-S), and search for specific items in Settings (Win -I), because as I type on those windows, no text appears. *Mad I...