Windows 10: Photos app won't open

My Photos app won't open. It was fine a couple of days ago. When I click on the picture icon on the start menu I can see my pictures, but I cannot open them. It won't open under another user profile either. I have tried repair, reset and I uninstalled and reinstalled the app, to no avail.

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

windows 10 apps won,t open

Hi Robert,

Thanks for posting your query on Microsoft Community.

We appreciate you for trying the troubleshooting steps.



I suggest you to try the below steps and check if it helps.

Step 1: Run Windows app troubleshooter.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Step 2: Run shell commands for Windows store and check if it helps.

Follow the below steps:

• 
  Press Windows key + X and select
  Command prompt(Admin) to open elevated Command prompt.
  
• 
  Type the following commands.
  
  
  
  powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  
• 
  Hit enter, the blackscreen will appear still for a couple of seconds. After a couple of second a new line saying C:\.... will appear.
  
• 
  Close Command Prompt.
  
• 
  Try to start the Windows Store again.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Unable to open the photos in Photos App

Hello David,

I realize the inconvenience you are facing in opening the Photos in Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• Are you trying to open the photos in Photo App?
• Are you getting any error messages when you try to open the photos?
• Do you have the copy of those photos and are you able to open those photos?

Please post to us with the information above to help you better.