Windows 10: Photos sync/saved in Windows

How can I retrieve my photos in Windows. I updated to Windows 10. My computer gave problems - were very slow and problems with internet (google) connection. I uninstall that version and now al my photos and videos are gone. Folders in which sorted show, but with no content.

:)

 

Windows 10 Photo App unable to sync photos

Hi,

I realize that you face difficulty with photos app. I will certainly help you.

To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.

• 
  Type photos in search bar and press enter.
  
• 
  Then click on settings (gear icon) in photos app and under
  sources section add the path where photos are saved.
  

Please get back to us if you still face any difficulty with photos app.

Thank you.

 

save photo from email

Hi Roz,

We suggest that you add your save/download file location to Sources under
Photos app Settings, so that after downloading the attachment from your email it will automatically sync to the Photos app. Follow the steps below to add a folder in Sources:

• Open Photos app > Click the three dot icon on the upper right >
  Settings.
• Select Add a folder under Sources > Choose a folder location >
  Add this folder to Pictures.

To categorize your photos, you may create an album to organize it. Click this
link to learn how to organized into albums.

We'll be here if you need additional assistance.

 

Saving photos

Hi DustinHennin,

First, congratulations on being one of the first folks to get the elusive Samsung ATIV S.

Would you please elaborate as to what app you're using to view photos and what steps you're taking in order to save the photos?

For instance, if I'm in the People hub and see a pic someone posted that I want to save to my phone:

• I simply tap on the photo and it brings it to another screen.
• Then I tap the ellipses (...) at the bottom of the screen and choose save to phone.
• Next, I go back to my Start screen and tap on Photos.
• Tap on albums.
• Tap on Save Pictures.
• My latest photo that I saved should be there at the top.

Here's some more information about
Photos on Windows Phone.

I hope this helps!

David