Windows 10: Photoshop and Snagit Stopped working after Windows 1903 Update

Discus and support Photoshop and Snagit Stopped working after Windows 1903 Update in Windows 10 Installation and Upgrade to solve the problem; Have re-installed Photoshop CS6 and Snagit several times - didn't resolve the problem. Downloaded Techsmith's Jing, still wouldn't work. Please help.... Discussion in 'Windows 10 Installation and Upgrade' started by Ces D., Jul 9, 2019.

  1. Ces D. Win User

    Photoshop and Snagit Stopped working after Windows 1903 Update


    Have re-installed Photoshop CS6 and Snagit several times - didn't resolve the problem. Downloaded Techsmith's Jing, still wouldn't work. Please help.

    :)
     
    Ces D., Jul 9, 2019
    #1

  2. Where is SnagIT in Windows 10?

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, I like to know; I like to know, do you able to view SnagIT program on your Program and features window?

    I would suggest you to check for SnagIT application on Programs and features and check if it helps.

    Follow the below steps.

    1) Press Windows key + x and select Program and Features.

    2) Check for SnagIT program.

    If it is not available, it might be removed. Download SnagIT from its website and install it.

    Refer to the below link:

    TechSmith Snagit | Screen capture and screen recorder



    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Jul 9, 2019
    #2
  3. My photoshop cc working stop

    Hi Akash,

    For us to isolate your concern with your Photoshop, we would like to know the following:

    • When you say "Photoshop is not working", when is it happening? Is it when you try to launch it?
    • Are you getting any error messages? If yes, what is the exact error message?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    We look forward to your response.
     
    Michael Gall, Jul 9, 2019
    #3
  4. Photoshop and Snagit Stopped working after Windows 1903 Update

    Photoshop 5 worked a couple times in Windows 10

    Hi Patricia,

    Welcome to Microsoft Community.

    I understand how it feels when things doesn't work as expected.

    Method 1: I suggest you to reinstalling Adobe Photoshop 5 and check if it helps.

    Method 2: If the issues persists, try to reinstall Adobe Photoshop in compatibility mode and check if it helps. This might have caused due to any compatibility issues.

    Follow these steps for installing Photoshop in compatibility mode.

    • Place the applications installation file on the Desktop.
    • Right Click the applications installation file and select
      Properties/Compatibility Tab. Select the appropriate options from the list in the following image.

    Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

    Regards,
     
    Sudharshan M K, Jul 9, 2019
    #4
Thema:

Photoshop and Snagit Stopped working after Windows 1903 Update

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