Windows 10: Phraseexpress, ftw and Microsoft Word NOT WORKING together

I am currently using Phraseexpress for Medical Transcription, along with the ftw transcriber (a stand-alone player) and trying to transcribe into word documents (365 subscription).

I have tried everything in my knowledge base including researching for hours on-end and cannot figure out why:
PhraseExpress (expander program) just quits. No specific time, no apparent reason, just typing along at a fast pace and it completely stops. The program then absolutely will not work until I shut it down, and after so many times of that just to complete ONE report, I have to eventually uninstall and reinstall to get it going again.

Support is of NO HELP for either Phraseexpress or ftw. I have been using PE for over 18 years. I have a paid subscription (not cheap!) that basically is not working correctly and I had to switch back to the free program. I have over 19,000 entries.

This is my RIGHT HAND tool but I simply am losing money due to the time it is taking to complete reports, whereas in the past normally I can fly through reports when it is working correctly.

I even bought a brand new PC thinking it would help, and it seems worse than ever.

No one has been able to help me. CCleaner has not worked, bypassing McAfee on these programs has not worked. Multiple settings have not worked.

It has to be something in Word...

Right now, the PE expander is working perfectly. As soon as I open up a Word document, it will shut down.

I have tried so many settings in Word. I do not use the autocorrect, it is shut off.

When I do transcribe for another company on their platform, PE works fine.

I am not sure if it is the ftw transcriber or Microsoft Word, but something is negatively interfering.

Does anyone have ANY idea what is going wrong or happening? I have been a Medical Transcriptionist for close to 30 years and this is the worst issue I have ever had. Back in the 'old days' I worked for the hospitals and support was there whenever need, but now as an Independent Contractor, no such luck. I am on my own.

:)

 

microsoft word 2003

I have a lot of ms word files on my pc. But one of them showed me an error - Getting unknown error messages while opening (.doc) or (.docx) files. I don't know how to open my word file or repair microsoft word. Any suggestions, guys, please.

 

microsoft word 2003

Is it just one file, or all your word files?

With the exception of Outlook, I have yet to find a reason to stop using Office 2000, 2003, and 2007. They open all the latest files just fine, and they work just fine.

 

Microsoft Word

OMG your my hero lol,
it worked. Now all i need is to remove the "ize/ise" spelling difference
il google just like you suggested and repost if it solves the problem *Smile