Windows 10: Phrasing of "Devices associated with your family’s Microsoft account"

Using the web portal, I am reviewing my devices and family devices in my account. There is wording that's confusing me. It's not clear what's being displayed in one case.


When using the Device View choice:

• Selecting a family member, the header reads: "Devices [name] has signed into with a Microsoft account" (name elided by me)
• Selecting myself, the header reads: "Devices you have signed into with a Microsoft account"
• Selecting everyone, the header reads: "Devices associated with your family’s Microsoft accounts"

Okay... so I have to be reading this wrong, but am I? I interpret the last header to mean devices that belong to my family -- not to any particular family member. Are there two separate categories: family devices (like a PC) and personal devices (like a phone)?

If I am wrong, I'd like someone from Microsoft to receive this feedback. Clearly, that last header can be taken two ways. I am just getting into Microsoft Family, and trying to learn the ropes. As a beginner, that phrasing is tripping me up. I'd like to believe I'm not the only beginner confused by that wording. Thank you so much.

:)

 

Remove Device from Family Microsoft Account

Hello my son has somehow associated his Microsoft account (which is a Child account under our Family) with our main Windows 10 PC device. That device was already associated with my (main) Microsoft account. I cannot remove his Microsoft account from
this device. When I login online to my Microsoft account, go to Family or Devices and click to Remove PC I go to a screen which says basically that this screen does not exist. Please there must be some way for me to simply remove the association between
my son's Microsoft Account and this PC. Thanks.

 

Microsoft Account Family Settings: There is an account in my family I didn't create

Hi Andie,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

• Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
• Click/tap on Remove under Adults in
  Your family
• Click/tap on the adult account you want to remove, and click/tap on Remove
• You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family
  

Hope this helps

 

Setting up microsoft accounts for family safety - Windows 10

Hi,

thanks for the reply, but having tried everything you suggested - again. I had tried all these things initially and only raised the question when I ran out of things to try!

I still get the same problem. When attempting to following the steps below, the problem occurs at step 3 - when trying to "Sign in with a Microsoft account instead". This is where the unhelpful "Oops something went wrong" message occurs when entering the
windows password "for the last time".

The child's Microsoft account does exist, and I can log in to it via a web browser, but I don't seem to be able to link it to the account he logs in to the PC with. The troubleshooter just detects the fact that he is not logged in with a Microsoft account
(I ran this with both my account, which is fine, and then when logged in with the child's account)!

Check your child’s account on the PC that your child uses

• 
  Have your child sign in to the PC.
  
• 
  Open Settings, then select Accounts.
  
• 
  Select Your account.
  
  • 
    If your child doesn’t currently sign in with a Microsoft account, select
    Sign in with a Microsoft account instead and enter their email address.
    
  • 
    If an email address is already associated with their account, make a note of it. You’ll use it to add their Microsoft account to your family at
    
    account.microsoft.com/family.