Windows 10: PIN does not show when I type it on keyboard or touchscreen

When I try to sign in with my PIN, the PIN does not show when I type it. I also cannot shut down the computer from the screen. This just started tonight. It does not show up when I use the touchscreen, also.

:)

 

Keyboard not working


I have hp envy laptop with touchscreen. I never used the touchscreen keyboard until i had problems with keyboard on the laptop couple hours ago. Some of the Keys werent working at all, some would type numbers or incorrect letters or type commas after each letter. I tried adding and changing languages, and restoring system. Now, the laptop keyboard including function keys and the mouse doesnt work at all. When i go into control panel under keyboard- typing the only option listed is for touchscreen. Not sure if i somehow manged to disengage the main keyboard and mouse. Please help!

 

Typing, keyboard

Hi,

There could be some reasons why you're having a problem with your keyboard. To better assist you, we would like to ask you a few questions:

• Have you made any recent changes on your PC prior to this issue?
• Did you encounter any error messages?
• When did the issue begin?
• What troubleshooting steps have you tried so far?

Meanwhile, we suggest scanning your PC using an antivirus program and check if this step will resolve the issue.

We'll keep an eye out for your response.

 

Touchscreen keyboard does not type Greek accented letters

Hi,

If the touchscreen keyboard doesn’t type Greek accented letters, it’s possible that an error has occurred with the keyboard or can be a conflict with another application.

To learn more about your concern, we’d like to know the make
and model of the device that you’re using. Also, may we know if there are
other letters that are not typing when selected or clicked?

In the meantime, let’s isolate the issue with the keyboard by performing a clean boot. This will help us identify if a conflict has appeared at the time that you’ve tried to select the letters. Please click
here for the steps.

Once you’re in the clean boot state, try to use again the touchscreen keyboard and select the Greek accented letters. Then, see if you’ll encounter the same behavior.

Note: After the troubleshooting, refer to this section: “How to reset the computer to start normally after clean boot troubleshooting” on the same support
article to boot the computer in normal setup once the issue has been resolved.

We’ll wait for your update after trying the steps provided.