Windows 10: PIN not working, no other sign-in options

My PIN no longer works on my computer, I can’t access any other sign in options.


I have completely reset my computer which did literally nothing aside from delete everything of value on my computer.


How can I get into my laptop? All I need is it to ask my password as I know that but it will not accept my PIN


I’m on windows 10

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Add Pin option is not working

If the previous steps failed to work. You can try to Remove
and Add your PIN. Here are the steps:

• Click on Sign-in options and login to Windows with your Microsoft account or local account Password.
• Click on Windows icon at the bottom-right corner, on top of Start Menu click on your account icon and select Change account settings.
• On the left-side panel of Accounts settings, select Sign-in options.
• On this page, you have a number of options
  select PIN.
• Directly below PIN, you will see two buttons. Click on Remove.
• You will be asked "Are you sure you want to remove your PIN?" etc. Select
  Remove.
• A Log-in Box now opens for you to re-enter your Password then click
  OK.
• You will be returned to the Sign-in option
  page where you can now add a PIN once again.
• Enter your new PIN and confirm PIN, click on OK to reset your new PIN for your Windows Sign-in.
• Restart your PC and Sign-in with your new PIN to confirm.
  

Don't hesitate to contact us if you have further inquiries.

 

Windows pin not working after restart

Hi Bhaumik,

The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

• Open File Explorer and browse to this location:
  C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
• Delete everything within that folder
• Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
• PIN sign in should work going forward

Let us know how it works.