Windows 10: Pin not working

Discus and support Pin not working in Windows Hello & Lockscreen to solve the problem; Reset PIN 3 times. I've only got one of the error codes: 0x80280013. First time Dell said I needed to update Windows. Second time they said it may be... Discussion in 'Windows Hello & Lockscreen' started by audreyQS, Sep 16, 2020 at 5:12 PM.

  1. audreyQS Win User

    Pin not working


    Reset PIN 3 times. I've only got one of the error codes: 0x80280013.

    First time Dell said I needed to update Windows. Second time they said it may be due to update of OS Recovery. Third time they say to create new user profile and they will help me with that. Waiting to hear from them.


    How do I resolve the problem and what is the cause?

    :)
     

  2. Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
  3. Kim Tiw Win User
    Windows pin not working after restart

    Hi Bhaumik,

    The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

    • Open File Explorer and browse to this location:
      C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    • Delete everything within that folder
    • Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
    • PIN sign in should work going forward


    Let us know how it works.
     
  4. JayPhi Win User

    Pin not working

    Clear "Pin suggested" list in People Bar

    Does anybody know how to clear the "Pin suggested" list on the "People bar"?

    Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

    After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.
     
Thema:

Pin not working

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