Windows 10: Pin set up not working

Discus and support Pin set up not working in Windows 10 Software and Apps to solve the problem; Hi,My laptop had to be wiped after it needed a new motherboard and on return I had to set up my account etc again, but didn’t have to use the pin or... Discussion in 'Windows 10 Software and Apps' started by ChantalHay1, Oct 9, 2021.

  1. Pin set up not working


    Hi,My laptop had to be wiped after it needed a new motherboard and on return I had to set up my account etc again, but didn’t have to use the pin or make any changes etc to it to do this.I also changed my email for my Microsoft account when setting up as that old email account is away to be closed down.I’ve come to log in for the first time since doing all this and everything is going fine with the new email and password but then it asks me to set up the pin and when I click next on that screen it keeps saying something is wrong with the pin set up so I can either try again, and I get this sam

    :)
     
    ChantalHay1, Oct 9, 2021
    #1

  2. Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
    PreciousLeb, Oct 9, 2021
    #2
  3. Kim Tiw Win User
    Windows pin not working after restart

    Hi Bhaumik,

    The possible cause of this issue is corruption of files or it could be missing registry settings. To address your concern, we suggest you to follow these steps:

    • Open File Explorer and browse to this location:
      C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
    • Delete everything within that folder
    • Go to Settings > Accounts >Sign-in Options, click Add a PIN again and set your PIN
    • PIN sign in should work going forward


    Let us know how it works.
     
    Kim Tiw, Oct 9, 2021
    #3
  4. Rey Bel1 Win User

    Pin set up not working

    Cannot set up PIN after Creators Update

    In this case, we recommend to repair and set up a new PIN by doing the following steps:

    • Open File Explorer and browser to this location:
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

    • Delete everything within that folder. You must be logged in as the Administrator to do this.
    • Go to Settings > Accounts > Sign-in Options.
    • Click Add a PIN again and set your PIN.
    • PIN sign in should work moving forward.

    Let us know if the steps above works.
     
    Rey Bel1, Oct 9, 2021
    #4
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Pin set up not working

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