Windows 10: PIN unavailable, unable to make new PIN, windows explorer runs very slowly, cannot reset PC

it all started yesterday, april 1st 2020. in the morning i tried to turn on my laptop. when logging into windows, i usually use my fingerprint, but it was unavailable since my PIN was suddenly unavailable. the text"something happened and your PIN isn't available" appeared. i was confused and the only thing to do was to login with my password which succeeded.

once logged in, another strange thing happened which is my desktop not loading my icons. it eventually loads my desktop icons in but it took a long time where usually they appear right away after logging in. if my desktop icons has not appeared and i clicked on the desktop, it will go pale like when an app goes 'not responding' and restarts loading in the wallpaper and taskbar and everything else. same goes for my windows explorer, which takes a long time to even load after opening, which is not usually the case. refreshing both the desktop and windows explorer took a long time too, probably 30 seconds, where it used to be instantaneous.


then i tried making a new PIN. the only option for the PIN was just to add PIN, no option to remove PIN. so i clicked add PIN, entered my microsoft account password, and the asked for either my PIN or my fingerprint, and after trying both, they both finally showed the text Something went wrong - we weren't able to set up your pin. i have tried deleting the contents of my NGC folder, which results in being shown the write new pin window, but after writing my new pin, the sameSomething went wrong - we weren't able to set up your pin text showed up again.


everything still happens until now even after a few restarts. i have also tried resetting my PC, but failed with the there was a problem resetting your PC text. i am using my DELL G3 - 3579 if that info might help. thank you in advance ;

:)

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

Windows 10 pin reset

Since the existing PIN is not working, let us try to remove it and replace it with new one. Please follow the steps listed below:

• Log in as administrator and open File Explorer.
• Go to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
• Delete everything within that folder.
• Go to Settings, Accounts, and then
  Sign-in Options.
• Click Add a PIN again and set your PIN.

Check the results and see if PIN sign in is working.

Your response is highly appreciated.

Regards.

 

Windows PIN locked out - unable to reset

This did not solve my problem.

When setting up my new PC, I originally had a PIN and a Password to log onto my PC.

However, I incorrectly entered the PIN too many times and remember seeing some sort of system error message that I had been permanently locked out from my PIN. Whenever I follow the steps to reset the PIN, the PIN will not reset.

I can only log on using my Password now.

This is a brand new PC. If this cannot be solved, I plan to return my PC for a refund.