Windows 10: Pinned items disappear in start menu

I'm facing a problem recently.

I pinned some softwares in start menu. But when I turned on my PC again, I saw that they are missing !!!

I've pinned again and they disappeared again


Would you like to tell me that what's the problem and how can I fix it?

:)

 

Unable to removed pinned item from start menu

Hi,

Thank you for posting your query on Microsoft Community.

How exactly you’re trying to remove pinned tiles from start menu?

I understand that you are unable to remove the pinned item from the Start menu.

Please follow the steps below to remove pinned item from the Start Menu:

• Click on the Start menu.
• Click on Expand Start menu.
• Right Click on the pinned item and select Unpin from Start menu

If you are still facing issues while removing the site, please share a screenshot of the issue, so that we can further assist you.

Please follow the steps below to take a screenshot and to upload with your reply:

• Find Print screen Key on your keyboard.
  
• To Capture Screen Image, press the Print Screen (PrtScn) key once, your screen will be captured and stored in clipboard.
• Now open any image editing application in Windows like Microsoft Paint and then press Ctrl + V key to paste the taken Screenshot of the Image on Paint and then save it by pressing Ctrl + S button.
• After you have saved the file, click on Reply button.
• Click on insert Image option and select the image file that you have saved.
• Now click Submit.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

Thanks.

 

Where do you find the list of items pinned to the start menu?


A reasonable 'guess' following a couple of simple experiments suggests the registry:



- note the name there.

- unless the data is held where access is restricted e.g. the WindowsApps folder.

 

Item pinned to Start Menu is not visible


I pinned Windows Update to my Start Menu. After some time, I noticed it was gone and tried to re-pin it. But when I right-clicked on the setting, all that showed up was "Unpin from Start." Selecting that option causes the dialog window to crash/close. As things stand, I cannot pin that setting to the Start Menu, it does not appear on the Start Menu and "Unpin from Start Menu" causes the settings dialog to close. But Windows apparently thinks it is pinned to the Start Menu.

The Start Menu works perfectly but for this one issue. I am able to pin/unpin other apps and settings with no problem. So it appears the issue is limited to this one item. I have run System File Checker three times and no issues have been detected.

Any suggestions are greatly appreciated.