Windows 10: Planar Touch screen monitor not working on my Windows 10 DESKTOP PC

Discus and support Planar Touch screen monitor not working on my Windows 10 DESKTOP PC in Windows 10 Drivers and Hardware to solve the problem; Last year I purchased a Planar PXL2230mw touch screen monitor and everything worked fine. A few months later I added another monitor that I used as the... Discussion in 'Windows 10 Drivers and Hardware' started by Annie_Oh, Nov 2, 2019.

  1. Annie_Oh Win User

    Planar Touch screen monitor not working on my Windows 10 DESKTOP PC


    Last year I purchased a Planar PXL2230mw touch screen monitor and everything worked fine. A few months later I added another monitor that I used as the primary, so the Planar touch did not work. This was normal, it will only work when it is set as #1. I didn't need the touch screen feature at that time, so BFW.
    I have since moved my other monitor to my office and am now only using the Planar, but the touch screen is non-responsive.
    I have disabled and re-enabled the touchscreen driver in the Human Interface Devices (in the device manager.)
    I have tried multiple USB ports. I have checked for Microsoft driver updates. So far, nothing.

    Every time that I search in support, the only troubleshooting tips are specific to the Microsoft Surface.

    Please help!

    :)
     
    Annie_Oh, Nov 2, 2019
    #1

  2. Planar PCT2235 Touch LED LCD Monitor

    I am using Windows 10 Home Edition. I just purchase the Planar PCT2235 which is a Touch Screen Monitor. Following the Directions in the user's guide windows only see's it as a monitor. I get no signal from installing the USB cable, the Device Manager
    only shows it as a monitor with no USB input and the PCT2235 is supposed to use a Windows Driver.
     
    Dannylee Shaw, Nov 2, 2019
    #2
  3. Planar Helium Display Lights Up the Windows 8 Touch Experience

    Today, Planar Systems, Inc., a global leader in digital display technology, announced of the introduction of the Planar Helium family of multi-touch desktop monitors designed to bring the touch experience alive when paired with a Microsoft Windows 8 device such as an Ultrabook, tablet or desktop PC.

    The Planar Helium family debuts with a 27-inch model (model PCT2785), capturing the Microsoft Windows 8 touch experience without costing thousands of dollars for an all-in-one solution. To use touch-enabled features, customers simply plug the monitor directly into their Ultrabook, tablet or desktop PC. The monitor includes a sleek, easily-adjustable, and ergonomically-friendly Helium Stand for a comfortable and controlled user experience. It also comes with a built-in webcam for video communication such as Skype, Microsoft Lync, and other webcam-based collaboration or video conferencing tools.


    Planar Touch screen monitor not working on my Windows 10 DESKTOP PC planar_helium_display_01_thm.jpg

    Planar Touch screen monitor not working on my Windows 10 DESKTOP PC planar_helium_display_02_thm.jpg




    "The desktop of the future is touch, and the Planar Helium multi-touch monitor delivers the ultimate touch experience," said Cris Derr, product marketing director for Planar Systems. "This feature-rich monitor brings out the best in Windows 8 and with the touch technology, unique stand design and webcam, it facilitates user productivity and collaboration."

    Designed to Improve User Productivity

    The Planar Helium multi-touch monitor is ideal for software developers, enterprise users and individual technology enthusiasts. Software developers, test engineers and designers will benefit from the ability to build and test touch-enabled applications right from the desktop. Businesses will benefit from high-quality presentations, easier data analysis, and collaboration features for improved decision making. Consumers, gamers and technology enthusiasts will enjoy the robust touch experience on a large display.

    "The giant 27-inch Planar Helium display really brings out the best in Windows 8," says David Kelly, Principal UX Architect & Microsoft MVP of [wire]stone. "As a firm focused on touch experiences with numerous touch-enabled applications for Windows 8, we’re using the monitor to develop and test our all of our applications. The high quality touch experience and combined feature set of the Planar Helium monitor has really improved our development time to market, as well as our overall workflow with Windows 8."

    The Ultimate Touch-Screen Experience at an Affordable Price

    The Planar 27-inch Helium multi-touch monitor offers the following advantages:

    Affordable price: With a manufacturer suggested retail price of $899, the low-price 27-inch Planar Helium monitor lets users capture the Windows 8 touch experience without the expense of all-in-one solution. Customers can plug the monitor into practically any work environment including workstations, Ultrabooks and tablets to light up the benefits of the touch enabled Windows 8 operating system.

    Controlled and comfortable use: The ergonomically-friendly and easy-to-adjust Helium Stand helps users avoid touch-screen fatigue. With very light pressure from the user, the unique, easy-to-use stand is easily adjustable from 15° to 70° and can also be laid flat or mounted on a wall.

    Improved productivity: The Planar Helium monitor provides a 27-inch bright display designed to increase productivity. It offers a built-in full HD webcam and microphone for video communication and a built-in USB hub that allows users to connect other peripherals directly to the monitor. The display can also be paired with other non-touch monitors.

    The ultimate touch-screen experience: Using the same projected capacitive touch technology found in smart phones, the Planar Helium monitor delivers 20 simultaneous touch points that recognize touch input from finger, thin gloved hand or conductive stylus.

    A stylish, personalized look: The monitor provides a super sleek, modern design. And with Planar Select, customers can select from several different patterns and colors to achieve a unique and personalized look.

    The Planar Helium 27-inch monitor will be available in early October 2012 through Planar's network of authorized resellers. For more information, please visit www.planar.com/helium.
     
    Cristian_25H, Nov 2, 2019
    #3
  4. Planar Touch screen monitor not working on my Windows 10 DESKTOP PC

    touch monitor not working

    1. monitor:
      • Panasonic touch-screen monitor.(interactive white board)
      • connected with pc running on windows 7 proffessional.
      • upon turning on it says "touch screen detected" and "touch control transferred to local device."
    2. PROBLEM :
      • Touch screen is not present under Device manager>HID.
      • Device manager > monitor shows "generic non-pnp monitor".
      • Pen-and touch settings are missing from control panel.
      • even though monitor supports the touch screen windows says "pen or touch input is not available for this display. "
     
    PatelRohit1, Nov 2, 2019
    #4
Thema:

Planar Touch screen monitor not working on my Windows 10 DESKTOP PC

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