Windows 10: Plantronics Rig 800HD headset connected but no sound output

Discus and support Plantronics Rig 800HD headset connected but no sound output in Windows 10 Drivers and Hardware to solve the problem; my headset speakers are no longer playing any sound the speakers themselves work since i get the usual "power on... battery high... headset connected"... Discussion in 'Windows 10 Drivers and Hardware' started by nitro101, Oct 24, 2019.

  1. NITRO101
    nitro101 Win User

    Plantronics Rig 800HD headset connected but no sound output


    my headset speakers are no longer playing any sound

    the speakers themselves work since i get the usual "power on... battery high... headset connected" bit to play

    i am able to play my voice via mic through my analog sound card
    i have reinstalled the generic USB sound drivers they use
    i have tried setting the default device to both S/PDIF and USB sound
    i have tried pairing and unpairing the headset
    i have tried switching USB ports.
    i have turned off all enhancements and surround sound
    i have rebooted after all of these attempts

    nothing, complete silence at any volume setting.

    windows forcibly updated my computer the day this issue occurred so that may have something do with it.

    is there anything i can do to fix this?

    :)
     
    nitro101, Oct 24, 2019
    #1
  2. NITRO101
    nitro101 Win User

    Plantronics Rig 800HD headset connected but no sound output

    Plantronics Rig 800HD headset connected but no sound output [​IMG]

    ^ other devices

    restore defaults, test button, and all spatial sound options did nothing


    Plantronics Rig 800HD headset connected but no sound output [​IMG]


    here is the general tab for my headset. and yes, other sound devices work fine
     
    nitro101, Oct 24, 2019
    #2
  3. CALEDON KEN
    Caledon Ken Win User
    Plantronics Rig 800HD headset connected but no sound output

    Sorry, I thought you had bluetooth as you mentioned pairing and unpairing the device. Yes if no bluetooth then troubleshooter is not going to find issue.

    Could you post your version of this screen shot.


    Plantronics Rig 800HD headset connected but no sound output [​IMG]


    Are any of your devices in device manager reporting an issue? (with an exclamation mark)
     
    Caledon Ken, Oct 24, 2019
    #3
  4. NITRO101
    nitro101 Win User

    Plantronics Rig 800HD headset connected but no sound output

    Plantronics Rig 800HD headset connected but no sound output

    Plantronics Rig 800HD headset connected but no sound output [​IMG]


    no exclamation marks in device manager at all. i am forever cursed with obscure pc issues.
     
    nitro101, Oct 24, 2019
    #4
Thema:

Plantronics Rig 800HD headset connected but no sound output

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