Windows 10: play the game and the device stops working. Show the screen with a white background

Play the game and the device stops working. Show the screen with a white background.Sometimes it is another color. But the sound of the game is still working continuously.


This is event viewer description

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 0x0000000000000001, 0x0000000000001e00, 0xfffff8046b0fa318, 0x0000000000000000. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: d159c720-050f-448c-baaf-5ae581ed526f.

Try to solve the problem of The video card driver is the same.

In the past, there were some games such as tekken, soul calibur. Now, there are many games.

This is a folder of minidump
https://1drv.ms/u/s!AoV4tYRyN4XPnFAXac4iQWRYqEh7?e=wb6lP0

Now I can't think of why.
Thanks for the help.

:)

 

problem on a few menus - white text on white background

No, no other customization software. btw, on that Cortana shopping list, I can click on the items and select them. when I do so, they appear on the next screen fine, like so:





So I feel like it's a display issue, like it's showing white text on a white background, similar to what Start10 was doing.

 

white screen after exiting game

Hi Alex,

Let us isolate your concern to help us determine what's causing the white screen after you exit the game. Please answer the following questions:

• Are there any recent changes or updates made on your laptop?
• Did you run the World of Tanks game on the same laptop where you encountered the white screen after exiting the World of Warships?
• What troubleshooting steps have you done so far aside from restarting the laptop?

We'll wait for your response.

 

PC hangs when playing games and plays boken game audio in the background.

Hi Merskyl,



Thank you for replying back with the status of the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist only when playing games?
• Do you face similar issues when you play videos using a video player?

Method 1: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to uninstall the graphics card driver from
device manager manually by following the steps from the link below and check if the issue is resolved.

• Press Windows key + X and click on Device Manager.
• Expand Display adapter option.
• Right click on the graphics card driver and select Uninstall option.
• Restart the computer to reinstall the driver automatically and check if the changes is effective.

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.