Windows 10: Playing a game on two devices but on the same account

Hey,



I just wanted to know if you are able to play two games on two devices but on the same account. Not at the same time but on the same account.




Thanks

:)

 

can't play a game

Hi,

There are several reasons why you're encountering issues in playing games you've previously downloaded. One of these is when the account that owns the license of the game, is not signed in to the console. Kindly provide us the following information for us
to determine the root cause:

• Are you using the Microsoft account you've used to purchase the game?
• Are you trying to access the game online or offline?
• Is your device connected to a wired or a wireless network?
• Have you made any changes to your device before encountering this issue?
• Are you getting any error messages?

You may follow the steps provided on this
link on how to check your Xbox purchase history.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Issue when playing games

Hello,

This issue when you're playing games can be due to incompatible driver since it can be resolved by updating the display driver. However, we would like to know more about your concern. Kindly provide us the needed information below:

• Which device are you using in playing games?
• Is this issue happening when you're playing online or offline games?
• Is there a connected USB device?
• Are you getting any error messages?

As an initial recommendation, we suggest that you try reinstalling the driver instead of updating it. Here's how:

• Open Device Manager.
• Right-click (or tap and hold) the name of the device.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Looking forward to your response for any updates.