Windows 10: Please analyze: memory dump and msinfo file

I'm getting a blue screen of death the last few days and read online that I can use this process to help troubleshoot.


I'm attaching a memory dump and msinfo file.


https://drive.google.com/file/d/1ao0gTlaDIeoxEHj7UeOJFmx0c-hsjG9v/view?usp=sharing

https://drive.google.com/file/d/1gTpk75nz94p5h51Vzb-7rfVMxBzgJ3kx/view?usp=sharing


Thanks in advance.

:)

 

Need help analyzing dump file.

If your computer crashes, how can you find out what happened, fix the issue and it prevent it from happening again? You may find the small memory dump file useful in this situation. The small memory dump file contains
the smallest amount of useful information that could help you identify why your computer crashed. The memory dump file contains the following information:

• The Stop message, its parameters and other data
• A list of loaded drivers
• The processor context (PRCB) for the processor that stopped
• The process information and kernel context (EPROCESS) for the process that stopped
• The process information and kernel context (ETHREAD) for the thread that stopped
• The Kernel-mode call stack for the thread that stopped

To create a memory dump file, Windows requires a paging file on the boot volume that is at least 2 megabytes (MB) in size. On computers that are running Microsoft Windows 2000, or a later version of Windows, a new memory
dump file is created each time that a computer crash may occur. A history of these files is stored in a folder. If a second problem occurs and if Windows creates a second small memory dump file, Windows preserves the previous file. Windows gives each file
a distinct, date-encoded file name. For example, Mini022900-01.dmp is the first memory dump file that was generated on February 29, 2000. Windows keeps a list of all the small memory dump files in the %SystemRoot%\Minidump folder.

The small memory dump file can be useful when hard disk space is limited. However, because of the limited information that is included, errors that were not directly caused by the thread that was running at the time of
the problem may not be discovered by an analysis of this file.

 

Memory dump file?

Don't know if this will help you or not?
http://support.theplanet.com/kb/ope...d-memory-dump-files-windows-creates-debugging

 

Surface Pro Kernel Memory Dump When It Turn On Every time!

Hi,



Thank you for writing to Microsoft Community Forums.



As the dump file is kernel memory dump file. Please note that it records only the kernel memory. This speeds up the process of recording information in a log when your computer stops unexpectedly. You must have a pagefile large enough to accommodate
your kernel memory. The page file must be on the boot volume. Otherwise, a memory dump cannot be created. Before we provide any suggestions, I would like to confirm few things:

1. Could you please elaborate the statement: I got a very strange thing my Surface Pro Memory Dump when I turn on it everytime, but It don't happen if I just reboot after turn on?
   
2. Are you getting blue screen while booting or while using Windows?
   
3. Which version of Windows 10 are you using?
   

Meanwhile you can try the steps provided in the article: Bug
Check 0x9F: DRIVER_POWER_STATE_FAILURE (based on the dump files analyzation).



We await your reply.

Regards,