Windows 10: PLEASE! Fix Long Delays! Microsoft Sculpt Ergonomic Keyboard For Windows 10 Home

I’m experiencing long delays as well as complete non-response with this keyboard. This is happening everywhere online and offline. Delays can range anywhere from a split second to several, or the keyboard won’t respond at all.



I recently purchased a new laptop, but didn’t have these issues with my old one, so I figured I missed a driver, software update, or something else setting up my new computer. I’ve read countless help pages and tried endless troubleshooting and still can’t resolve the issue. This is a huge problem because it’s interfering with work. Can you please help me?



What I’m Running:

Windows 10 Home, 64 bit

HP Envy 360 Laptop. Keyboard dongle is inserted directly into 1 of its 2 USB ports

Microsoft Sculpt Ergonomic keyboard

Wireless Logitech mouse. Dongle inserted into 2nd USB port.

USB Type-C hub inserted into USB Type-C port on computer. This runs an external monitor, hard drive and CD drive



My Troubleshooting:

Moved keyboard dongle to every USB port on comp and Type-C hub. No change

Adjusted FilterKey response rate in Accessibility Options from Control Panel. No change.

Uninstalled and reinstalled Microsoft Sculpt Ergonomic keyboard center. No change.

Checked and updated comp software in Update & Security numerous times. I am up to date! No change.



Ran Hardware and Devices Troubleshooter per Microsoft’s instructions to see if driver needed to be updated.

Result: Comp found and installed Wireless Keyboard Filter Device. Microsoft Sculpt Keyboard Center disappeared from Devices & Drivers under Keyboards. No change. Keyboard still lags or doesn’t respond at all.



Needless to say, I’m at my wits end. I’d greatly appreciate current detailed step-by-step instructions for Windows 10 Home to finally resolve this. Because a number of help pages I've read date back to 2015, it's possible I may not have done something correctly since instructions, menus, etc. don’t match my operating system.



Thank you.

:)

 

Sculpt ergonomic desktop - Replacement

Hi,



Thank you for writing to Microsoft Community forum.

• What is the version of Windows installed?
  

I suggest you to get in touch with the Microsoft Hardware
Support to know about the replacement criteria. Meanwhile, you may also go through the
Warranty Limit Manual given under Sculpt Ergonomic Desktop.



Regards,

 

Bluetooth Sculpt Ergonomic Keyboard

Is anyone aware if Microsoft is considering releasing bluetooth version of the Sculpt Ergonomic Keyboard (or Desktop)?

In my opinion, it would be a great step forward for this great product.

 

microsoft sculpt ergonomic keyboard

I have a microsoft sculpt ergonomic keyboard that keeps on stopping . I often am unable to type using the keyboard and then sometimes it skips letters. or the letters show up with a huge delay. Any help out there? I bought a new one thinking that the first
one was old and it still didn't help.