Windows 10: Please fix "We need to fix your Microsoft account"

Dear Microsoft,

Please fix the notification error "We need to fix your Microsoft account".

I have done all I can based on previous posts & advice, and it ultimately those have not worked.


Despite disabling "shared experience" thing, skype, etc, the only other thing is the onedrive/cloud thing which says it's "up to date".


So obviously a Windows update has somehow thrown a spanner in the works... please remove the spanner so everything goes back to normal - thanks :


BTW: I wouldn't mind, except a notification pops up every now and then, and takes quite a while before it disappears. clicking the "fix" and re-logging into my account has proven pointless in fixing the error - it just re-appears the next time I log into Windows.


I suspect it maybe a timing issue - EG: Windows is trying to log me into something before it has loaded or recognizes the internet connection exists - during the Windows startup/loading process.


Many thanks.

:)

 

"Fix" Microsoft Account (?)

Hello,

There may be a number of reasons for this type of issue to occur. To further assess on this, kindly provide answers to the following information:

• When did this issue start to occur?
• What are the troubleshooting steps you have done so far?
• Are you logging in to your PC using a local account, or a Microsoft account?
• Did you make any changes on the settings of your PC prior to the issue?

Please advise. We'll keep an eye out to your response.

 

Action Center: Settings: Microsoft Account: You need to fix your Microsoft Account

Hi,

We would like to know more about the issue.

• Did you make any changes before the issue started?
• What troubleshooting steps have you done on your end?
• Have you tried running the Microsoft Accounts Troubleshooter? If no, kindly check this
  
  link. It's an automated tool that can find and fix some common problems with the Microsoft account.

We look forward to your reply.

 

Need to fix Microsoft Account ?

Hello Kevan,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

Have you made any recent changes on your Microsoft account?

I would suggest you to follow below mentioned Methods and see if that helps.

Method 1:
Microsoft account Troubleshooter:

The Microsoft Account Troubleshooter scans for issues and repairs problems that are found in relation to your Microsoft Account.

Download the Microsoft troubleshooter.

Method 2: Sometimes the ‘You need to fix your Microsoft account message occurs because your identity isn’t verified on your PC’.

Open Settings application>Accounts>your info>Click on
Verify. Select the desired verification method and click on
Next. You will get a confirmation code and enter the code to verify your account.

Method 3: Try switching the account to a local account and then back to a Microsoft account.

1. Press Windows key + I to open settings.
   
2. Click Accounts > your email and accounts.
   
3. Click "sign in with a local account instead" and follow the screen instructions to create the local account.
   
4. Once you are signed in through a local account, repeat steps 1 and 2 and click "sign in with a Microsoft account instead".
   
5. Enter your Microsoft account credentials during the setup.
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator