Windows 10: Please help: Consistent BSOD when playing video games

Discus and support Please help: Consistent BSOD when playing video games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I am having consistent BSOD while playing games on my custom computer. It normally happens after a couple hours of play time. I am not well... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by zdplh2021, Sep 14, 2021.

  1. zdplh2021 Win User

    Please help: Consistent BSOD when playing video games


    Hello, I am having consistent BSOD while playing games on my custom computer. It normally happens after a couple hours of play time. I am not well versed in computers/debugging and am having trouble identifying the root cause of the issue. When I can see the error, it normally says "System thread exception not handled" before it restarts without pointing to a specific file or driver that caused the issue. Sometimes the screen resizes to the point where I can't see what the error is, just that a small portion of my screen is blue and the computer restarts. I am really at a loss, kind of conv

    :)
     
    zdplh2021, Sep 14, 2021
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Troubleshoot blue screen errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Sep 14, 2021
    #2
  3. axe0 Win User
    BSOD playing video games such as Cs:Go etc. Error, Random BSOD's


    Hi Pranav,

    Haven't seen you in a long time.

    I have made a short summary a few pages back for myself, on the 5th page, post 123
    It is likely not 100% up to date.
     
  4. Please help: Consistent BSOD when playing video games

    BSOD mostly on playing video games

    Hello,

    I have been struggling with BSOD since I changed my configuration and upgraded my CPU and motherboard.

    I took the new CPU and motherboard from a fully functionnal computer and installed them in a functionnal computer.

    I get the BSOD whenever I play video games, it can be during the loading screen or while playing. It usually come pretty fast ( <30 minutes).

    From the BSOD analysis I saw that it was related to hal.dll but I can not figure out the specific issue.

    Here are a dump file and my system specification:

    Dropbox - BSOD.zip - Simplify your life

    I hope you can help me debug this!

    Thank you
     
    AntoineGrinn, Sep 14, 2021
    #4
Thema:

Please help: Consistent BSOD when playing video games

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