Windows 10: Please help, have tried everything and still integrated webcam not detectable

Hi all,


Have tried many things and still no luck detecting or using my integrated webcam.


Have switched camera on in settings.

In device manager have added imaging devices via legacy hardware, however, only drivers for scanners, not cameras, are available.


My laptop is a Dell Latitude 13 3380. It's a work computer, had the IT dept upload windows 10 a couple of months ago as the camera had stopped working. Worked a couple of times after but not for weeks now. I'm in Japan, IT doesn't speak English and laptop is the first non-Japanese one they have bought, hence I'm trying to ask on here.


Thanks in advance

Jason

:)

 

Webcam not being detected

I have a Dell Inspiron 15 5000 series laptop which is running Windows 10.

Starting a few days ago, the built-in webcam that comes with the laptop stopped working completely. Programs like Skype, TestWebCam, and others fail to detect the webcam.





I have tried all the steps from Dell's official troubleshooting guide:

1. Updating drivers for the Integrated Webcam in Device Manager gave the
   message "The best drivers for your device are already installed."
   
2. Uninstalling the drivers for the Integrated Webcam.
   
3. Updating to the latest BIOS A12 had no effect.
   
4. Updating to the latest Chipset 16.400.3601 also had no effect.
   
5. Dell's PC Diagnostics more than 1 hour scan didn't find any webcam related issues.
   
6. Access to the camera is enabled in Windows 10's privacy settings.
   

 

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So, I installed Windows 10 Home a few days ago, and I've been unable to use my webcam ever since. I've taken a look at my device manager, but the webcam (it's a BisonCam NB Pro, by the way) isn't listed. I've even tried showing hidden devices, but there's
no webcam detected. There aren't "other devices" listed either. I've tried downloading the drivers for that model, but they too are unable to fine my built-in webcam. Any suggestions?

 

Integrated Webcam not detected. Imaging Devices category not appearing in device manager

I have a Sager NP8275-S (Clevo P170SM) laptop running Windows 10 and the integrated webcam is not getting detected by the machine. I tried to look at the state of the drivers on device manager, but not only was the device not showing up in "Sound, video
and game controllers", the categories of "Imaging devices" and "Other devices" were missing altogether. Even after showing hidden devices, I was not able to find it anywhere. Could anybody help me recover my integrated webcam?