Windows 10: please help, i have been deleting some files to save storage and when i finished i found my...

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:)

 

Saving and deleting files

I suspect you have some agent that interferes with the normal operation of Windows. Please try this to find out:

• Press Shift+Restart to start Windows in Safe Mode.
• Modify some file, then save it.
  
  Delete some file.
• Press Shift+Restart to start Windows in Safe Mode.
• Check if the actions from Step 2 persist.

 

deleting finished puzzle packages

Hi, jg1947

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

Go to File Explorer for C: drive

2) Search for "DownloadedPuzzles" (don't type " and it isn't case sensitive)

3) Your list of puzzle collections should be there.

4) Delete the collections you are finished with.

Let us know if these steps help you to resolve the issue.

 

Microsoft Jigsaw Save File problem!

Hi WalGlynn,

Having a server interruption while playing is one of the possible reasons why your Microsoft Jigsaw save file has become corrupted. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 3: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.

If the issue persists, I suggest that you uninstall and reinstall the game. You may click the link below for the steps:

How to uninstall and reinstall a game on Windows 10

Kindly update us with the results.