Windows 10: Please help! I'm hopelessly ignorant with tech. What can I infer from these diagnostics...

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:)

 

KB3081438 fixed nothing - level 2 MS Tech hopelessly lost

Hi Brown,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issue with Store, Mail app, Calendar app, we are sorry for the inconvenience caused to you.

I suggest you to run Built In troubleshooter and check if it helps.

Method 1:

Please follow the steps below to run Built in Troubleshooter:

• Type Troubleshooting in the Search area on the Taskbar.
  
• Click on View all on the left panel of the Troubleshooting Windows.
  
• Select Windows store Apps.
  
• Follow the on screen instruction.

If the issue still persist then I suggest you to reset the Windows Store.

Method 2: Reset the Windows Store.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.



Thank you.

 

Bluetooth hopelessly inoperable

Pardon,
I say hopelessly more as sign of my frustration than anything to do with hardware or configurations.

Let me explain: At one point it worked: All my attempts at pairing were successful, ie. Rift Sensors, external audio buds, peripherals mouse, keyboards, etc.

At some point, can't pinpoint, but months, a year, after above, was unable to pair anything from BT speaker to BT headphones, BT printer, etc.: The various set-up options within BT just repeatedly dotted across the screen. Should mention that all previously paired accessories remained listed and paired and functioning. Also the new peripherals easily paired with other BT equipped assets.

Here is what I tried: following a number of You Tube vids, I made sure drivers were fresh and up-to-date. At one point I accessed regedit to alter an entry suggested by a poster, changing 6.3 to C.2 (don't at moment recall specifics, anyway changed it back). Also by the same poster, fiddled with BT Services menu options which also were non-effective.

Now this morning realizing I have two (?) listings under Bluetooth in Device Manager (Dell Wireless 1706 Bluetooth and Microsoft Bluetooth Enumerator), I disabled one than the other thinking it may be a matter of conflict of interest, but, alas, none of what I attempted has had any effect.

I would deeply appreciate any ideas or suggestions which may jolt this misbehaving component into compliance. Thank you.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks