Windows 10: Please HELP: malware winrmsrv.exe asked to interact with firewall; i declined; still it has...

Discus and support Please HELP: malware winrmsrv.exe asked to interact with firewall; i declined; still it has... in Windows 10 Ask Insider to solve the problem; I wondered if anyone coud help me get rid of this virus. I apologize as i'm not really that computer savvy, i did my best. Things i've done: As... Discussion in 'Windows 10 Ask Insider' started by /u/themurphysue, Apr 29, 2020.

  1. Please HELP: malware winrmsrv.exe asked to interact with firewall; i declined; still it has...


    I wondered if anyone coud help me get rid of this virus. I apologize as i'm not really that computer savvy, i did my best.

    Things i've done:


    • As soon as i denied the virus access to my firewall (one hour ago), i researched the malware a little bit. I hadn't heard about it before. I saw that my Windows Defender, Update and my antivirus (Avast) weren't working anymore.


    • I installed Malwarebytes and ran a full scan. It seemed like the program HAS been able to detect winrmsrv.exe, and i quarantined it (among other bits of malware it detected)


    • I searched for the winrmsrv.exe in the search bar and in system32, it wasn't there anymore


    • Did a reset of Windows 10 (the type of reset that keeps my files intact). It's currently doing that.

    MY QUESTIONS:


    1. What can i do to be able to know the malware has been FULLY deleted?


    2. Is my computer safe now?


    3. SHOULD I change my passwrds/alert people like my bank of the malware accident?

    Again i'm sorry for the noob language i use.

    submitted by /u/themurphysue
    [link] [comments]

    :)
     
    /u/themurphysue, Apr 29, 2020
    #1

  2. Malware tprdpw64.exe after installing 7zip

    Thank you for the reply and the suggestions. However neither link provided a working solution. I followed each set of instructions step by step, to the T, but the viruses are still there.

    I killed the processes with Rkill as instructed, and it found and ended the malware process `tprdpw64.exe`. It, however, did nothing
    about the adware `svcvmx` & `svcvmx client` processes. After doing so I downloaded and installed Zemana, as instructed, and let it do a full system scan. Might I add that this took over
    10 hours to complete, as I have 1,396,541 files on my PC, so this whole thing wasted nearly half a day of my time with no results.

    Zemana detected the malware virus `tprdpw64.exe` located at "C:\WINDOWS\System32\tprdpw64.exe"
    (among other, smaller "threats"), and labeled it as malware. After it finished the scan, it said it has placed all files into quarantine, including `tprdpw64.exe`.
    However, when checking the quarantine list `tprdpw64.exe` is
    not listed. I then decided to have Zemana remove the files in the
    quarantine list from my system and then rebooted my PC. It removed them all successfully, except for `tprdpw64.exe`
    which is still on my system, and still runs (I can still see it in task manager after rebooting). So the 10+ hours of waiting were all for nothing.

    I then used Zemana's "drag-and-drop" feature to re-scan just `tprdpw64.exe`
    (in order to not have to wait 10+ hours again). It scanned it, and now says the file is not a threat (but it clearly is).

    I then proceeded to step 2, using AdwCleaner to remove the adware. This did not work in the slightest. AdwCleaner did not detect the adware virus at all, and thus did nothing about it. I still cannot remove the viruses manually, either. However for some
    reason, the adware `svcvmx` & `svcvmx client` processes no longer seem to run (my PC has been on for about an hour, and the processes
    have yet to startup). However, even so the files are still on my file system and would like to delete them.

    EDIT

    I have just searched my registry, looking for any possible signs of tprdpw64 being listed, and there was nothing there.
     
    Jon Barrow, May 23, 2020
    #2
  3. Debug Malware error 895--system 32.exe failure. this screen appears and ask me to call Microsoft tech. Is this legit?

    Original title: Security

    I'm getting a firewall alert as follows: Debug Malware error 895--system 32.exe failure. this screen appears and ask me to call Microsoft tech. Is this a legit or is it a some type of scam?
     
    baxtermassey, May 23, 2020
    #3
  4. Please HELP: malware winrmsrv.exe asked to interact with firewall; i declined; still it has...

    Firewall, Anti-Virus, Malware Protection for Windows 10

    Microsoft recommends the use of its own products and sites.

    >
    https://www.microsoft.com/en-us/wdsi/products


    There does not exist 1 security product which is THE best and which will catch each and every infection..

    Whenever you think that your computer might be infected you can run on-demand scans with some of the products listed here:

    List of Malware Removal Tools


    Suggestion to read

     
    Jsssssssss, May 23, 2020
    #4
Thema:

Please HELP: malware winrmsrv.exe asked to interact with firewall; i declined; still it has...

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